Process Transactions in Offline mode

When you process your transactions when in offline mode, these transactions are stored in Offline Outbox with details like Work Order, Description, and the action performed on the record.

When the device is not connected to the network and you post a transaction, the modified line item is highlighted. You can modify this line item multiple times before the device connects to the network.

For example, when you modify and post the Work Order, the record is stored in Offline Outbox. The transaction is synchronized when the device connects to the network. After synchronization, failed transactions remain in Offline Outbox. You can edit the details of failed transactions and repost them.

Note:
  • App prompts you if you log out without completing the synchronization.
  • If you uninstall or unregister, the transaction entries are removed from Offline Outbox.
  • The Work Orders with drafted failed form postings are not displayed in the Offline Outbox.

To access the Offline Outbox, tap the Data Sync icon on the Home screen and tap Offline Outbox. When you post transactions in Offline mode, the cloud icon shows the:

  • Count of records that are posted in Offline
  • Count of records that are failed to process
  • Sync status with a green check mark if successful. Else, a red cross mark is displayed.