Process Transactions in Offline mode

Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .

For example, when you modify and post a work order, the record is stored in Offline Outbox. These changes are synchronized with backend systems when you tap the online button. If the transactions have errors, they remain in Offline Outbox. Open these transactions from Offline Outbox, correct the errors, and repost them.

The records that you work on in offline mode also appear in respective modules along with the regular list. For example, if you have created new a Notification in the offline mode, it appears in the regular Notification list with a dummy notification number and in the offline outbox. When the application switches from offline to online mode, the dummy number is replaced with a regular number and the new record is moved from the Offline Outbox to the backend system.

If you log out from the application when the shift ends, the pending or failed transactions are stored in Offline Outbox. When you log back into the application, you can access the pending or failed transactions from the Offline Outbox and reprocess them.

To access the Offline Outbox, tap Outbox on the top of the screen.