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User Guide for mWorkOrder 2208 SP02
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  2. Configure the mWorkOrder Application

    Establish connection with the server before you start using the mWorkOrder application.

  • Title and Copyright

    Copyright and Terms of Use page for mWorkOrder.

  • Preface

    Understand audience, know related documents and products and conventions followed in this document.

  • About the mWorkOrder Application

    Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.

  • Configure the mWorkOrder Application

    Establish connection with the server before you start using the mWorkOrder application.

    • Connect to Server

      When you open the application for the first time, you are directed to a connection settings screen. Enter the connection parameters and connect to the server.

    • Choose Language

      Configure to view the menu items (labels and messages) in the language of your choice.

    • Choose Time Format

      The application supports both 12 and 24-hour time formats.

  • Get Started with the mWorkOrder Application

    Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.

  • Overview of the mWorkOrder Application

    This chapter familiarizes you with the basic functionality of the mWorkOrder application.

  • How to use mWorkOrder in Offline mode

    When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.

  • Monitor Asset Performance

    Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.

  • Create Notifications when Equipment needs Repair / Inspection

    When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.

  • Create, Assign and Execute Jobs / Work Orders

    A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.

  • Ensure Periodic Service to Equipment and Functional Locations

    Create service notifications, service orders, document service completion and record all details of work done and track entire service history of equipment and functional location right within the mWorkOrder application.

  • Create and Use Time Sheets

    Use the Time Sheets module to create time sheets for yourself and your team members.

  • Create forms and capture & post data using Forms

    Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.

  • Inspect materials at a plant

    Inspection Lot is a formal request, which is sent to a plant for examining specific quantities of materials at a plant.

  • Confirm validation of materials at a plant

  • Create and Use Functional Locations

    A Functional Location is the place where equipment is installed and maintained.

  • Check Plant and Storage Location Stock

    If you are using Stock Overview module, check the following link,

  • Add and Use Equipment Details

    Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.

  • Search and View Technical Objects

    Use the Technical Objects module to search and view technical objects such as Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location lists based on your search.

  • Create and Use Measuring Points

    Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.

  • Application UI Across Different Platforms and Form Factors

    This section showcases the UI across different form factors and platforms for this application.

Configure the mWorkOrder Application

Establish connection with the server before you start using the mWorkOrder application.

Once you open the application, do the following configurations:
  • Connect to Server
  • Choose Language
  • Choose Time Format
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