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Use mInspections to Conduct Inspections
This section provides overview of the mInspections application on how to use mInspections mobile application to conduct inspections and record data.
How to create, update, and close an issue
Create an issue when you observe any anomalies while conducting inspections and close the issue that is assigned to you after resolving the anomaly.
Update an Issue
Learn how to update an issue that is assigned to you.

Title and Copyright
Copyright and Terms of Use page for Connected Back Office.
Preface
Understand audience, know related documents and products and conventions followed in this document.
What is the mInspections application?
mInspections helps form authors to create forms and helps technicians to inspect equipment, record asset data, and submit scheduled forms with form authors.
Use mInspections to Conduct Inspections
This section provides overview of the mInspections application on how to use mInspections mobile application to conduct inspections and record data.
- How to log into the mInspections application
  This section describes how to log into the mInspections application and configure passcode, enable touch ID and face ID.
- Overview of the mInspections Mobile Application
  mInspections mobile application is organized into four sections. They are:
- How to conduct Inspections
  This section provides information on how to use digital forms to conduct inspections and record data.
- How to create, update, and close an issue
  Create an issue when you observe any anomalies while conducting inspections and close the issue that is assigned to you after resolving the anomaly.
  - Create an Issue
  - Update an Issue
    Learn how to update an issue that is assigned to you.
  - Close an Issue
    Close an issue once it is resolved.
- How to create, update, and close an action
  Create an action to follow-up on an issue that has been marked resolved and close if after reviewing and gathering information about the issue.
- How to view User Profile
  User Profile lists the details and app settings configured by the user. Any changes made by the admin get reflected in the User Profile screen.
- How to search & filter inspections, issues, and actions
  Search and filters help you to get the information you need quickly and effortlessly.
Author & Assign Forms for Inspections
This section provides information on how to create forms for inspections and assign it to inspectors.
How to add Master Data
Use the Master Configuration module to add master data. As an admin, you can create master data like plants, assets, locations, units of measurements, and global response set data that can be used to create forms and rounds.
How to onboard Tenants/Super Admins
Use the Tenant Management module to create tenant or super admin roles for onboarded customers/user and provide access to the applications and modules.
How to onboard Users and Assign Roles
Use the User Management module to create roles and so on, create users, and assign relevant roles to the users.

Update an Issue

Learn how to update an issue that is assigned to you.

To update an issue:

Open the issue assigned to you, which is in Open or In Progress state.
Issue chat box or log history is displayed.
Figure 1. Issues Log History
Tap the Details button on the top right.
Issue Details screen is displayed.
Tap the Edit button on the top right.
Update any of the following fields:
- Photo
- Priority
- Assign to
- Start Date and Time
- Due Date and Time
- Status
Note: You can change the status from Resolved to Open if that issue is not yet resolved even after following up on it. Any photos that are attached in the chat box will appear under the Photo form field. But photos attached in the Photo form field will not be displayed in the chat box.
Tap the Save button.