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How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Download Data for Offline Use
Data in the backend systems is automatically downloaded onto your device when the device is online.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
- Download Data for Offline Use
  Data in the backend systems is automatically downloaded onto your device when the device is online.
- View Log History
  Before you switch to offline mode and get started with your work, view the log history to ensure that your device has downloaded the entire data that is required for completing your tasks. Incomplete data download causes errors. Error prone data causes rework and delays causing huge losses for your organization.
- Switch Online/Offline
  A toggle button is available on the top right corner of the screen. Tap it to switch between Online/Offline modes.
- Process Transactions in Offline mode
  Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .
- How to Handle Low Bandwidth and No Network Scenarios
  You get alert messages in the following low bandwidth or no internet connection scenarios.
- Frequently Asked Questions (Offline Mode)
  Check the offline sync and offline use questions frequently asked by users and the answers (solutions)
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all details of work done and track entire service history of equipment and functional location right within the mWorkOrder application.
Create and Use Time Sheets
Use the Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantities of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Check Plant and Storage Location Stock
If you are using Stock Overview module, check the following link,
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use the Technical Objects module to search and view technical objects such as Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location lists based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Download Data for Offline Use

Data in the backend systems is automatically downloaded onto your device when the device is online.

By default, mWorkOrder downloads all the records that you have access to. However, downloading all the records is not only time consuming, but could slow down the performance of your device. To avoid this, you can configure to download only the data that you need for your tasks for the day using the View / Update Preferences screen.

For example, The Plant filter in RACE is configured to display Work Orders for plants 1000, 2000, and 3000. but you need only the records for 1000, set the Plant filter as 1000 in the View / Update Preferences screen. For information, see Download Data Needed for the Shift.

Note:

You can view/set the filter value other than filters configured in RACE only if:

Related Collection Name is configured for the Filter Field in RACE.
You have the required roles / access permissions.

Once you complete your login procedure, if you want to change the data download preferences, tap User Profile and tap User Preferences. Update your data preferences as described in Download Data Needed for the Shift.

Note:

RACE configurator can define user preferences filters in RACE, so that the mWorkOrder users can configure preferences based on their location and minimize the time required for data synchronization.