Home
Create and Monitor Rounds with mRounds Web App
This chapter outlines the features of the web application, including creating and scheduling round plans, generating reports, managing issues and actions, creating ERP notifications, and performing archive and search functions.
About the Web Application Screens
The mRounds web application consists of modules such as Round Plans dashboard for monitoring rounds, Reports for insights on task compliance and team performance, Scheduler for scheduling and assigning round plans, Observations for tracking issues and follow-ups, Archived for managing archived plans, Templates for creating round templates, and Shift Handover for generating shift reports.
Monitor in Real-Time and Share Reports
The Operator Rounds Dashboard provides users with a comprehensive overview of real-time and historical data related to operator rounds, including rounds summary, compliance, exceptions, and issues & actions reports. This dashboard presents the data in an intuitive graphical format, enabling supervisors to easily monitor the progress and performance of rounds.
Operator Productivity Dashboard
The Operator Productivity Dashboard gives supervisors a clear, real-time view of how individual operators and user groups are performing. It tracks key metrics such as round compliance, issue reporting, and follow-up actions—making it easier to identify trends, spot gaps, and recognize top performers.

Title and Copyright
Copyright and Terms of Use page for Connected Back Office.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction to mRounds
This chapter provides an overview of the mRounds application for Plant and Asset maintenance, covering topics such as its benefits, new features, enhancements, and system requirements.
Execute Round Tasks with mRounds Mobile App
The chapter discusses the mRounds mobile application, outlining its features, which include executing operator rounds, creating ad-hoc maintenance checks, adding shift logs, and managing issues and actions.
Create and Monitor Rounds with mRounds Web App
This chapter outlines the features of the web application, including creating and scheduling round plans, generating reports, managing issues and actions, creating ERP notifications, and performing archive and search functions.
- About the Web Application Screens
  The mRounds web application consists of modules such as Round Plans dashboard for monitoring rounds, Reports for insights on task compliance and team performance, Scheduler for scheduling and assigning round plans, Observations for tracking issues and follow-ups, Archived for managing archived plans, Templates for creating round templates, and Shift Handover for generating shift reports.
  - Log in to the Web Application
    This section provides guidance on logging into the web application.
  - Monitor in Real-Time and Share Reports
    The Operator Rounds Dashboard provides users with a comprehensive overview of real-time and historical data related to operator rounds, including rounds summary, compliance, exceptions, and issues & actions reports. This dashboard presents the data in an intuitive graphical format, enabling supervisors to easily monitor the progress and performance of rounds.
    - Custom Dashboard
      The Custom Dashboard provides a comprehensive overview of operator rounds and asset health, enabling real-time monitoring and analysis. Users can customize their experience by configuring widgets on the dashboard to display the most relevant data for their tasks. This flexibility allows for improved task monitoring and more efficient data analysis. Additionally, widgets can be easily downloaded or exported in PDF and Excel formats, or shared via email, streamlining collaboration and reporting. For more information, see topics/mrounds_dashboard_create_widget.html.
    - Compliance Reports
      The Compliance Dashboard tracks adherence to company policies, regulatory requirements, and standard operating procedures. It provides insights into completed vs. overdue inspections, safety checks, and audit compliance, ensuring that teams meet required standards..
    - Exceptions Reports
      The Exceptions Dashboard helps users quickly identify and address issues that deviate from expected workflows or performance standards. It highlights critical exceptions, such as overdue work orders, missed deadlines, pending approvals, or equipment failures, ensuring that potential problems are addressed before they escalate.
    - Operator Productivity Dashboard
      The Operator Productivity Dashboard gives supervisors a clear, real-time view of how individual operators and user groups are performing. It tracks key metrics such as round compliance, issue reporting, and follow-up actions—making it easier to identify trends, spot gaps, and recognize top performers.
      - Operator Productivity Dashboard - By Operator
        This tab provides a breakdown of individual operator performance across multiple dimensions.
      - Operator Productivity Dashboard - By Group
        This tab focuses on performance at the user group level, helping supervisors assess team-wide productivity and issue handling.
    - Share Dashboard Data as PDF Reports
      You can download the custom, compliance, and exceptions dashboards along with the widget reports data in the PDF format and share the data with stakeholders.
    - Share Round Plans
      The Share a Round Plan feature allows users to download and share reports on Submitted, Overdue, or In-Progress rounds.
- Create, Review and Schedule a Round Plan
  The Create a Round Plan feature in mRounds allows supervisors to set up detailed maintenance checklists for inspections, known as round plans, that operators use during their rounds.
- View Round Plans and Submitted Rounds
  View and manage round plans to monitor maintenance activities effectively. This feature allows you to track the completion status of rounds, identify issues flagged by operators, and ensure all tasks are completed as planned.
- Create and Manage Issues
  Effective issue management is vital for maintaining optimal equipment performance and minimizing downtime. Supervisors in mRounds can create new issues based on operator feedback, track the progress of ongoing issues, and ensure tasks are completed and closed after resolution. This topic will guide you through the entire process, from issue creation to closure.
- Create and Manage Actions
  Creating actions helps you and operators address issues identified during inspections or rounds. These actions serve as follow-up tasks, ensuring critical issues receive prompt attention and are systematically tracked to resolution. This process aids in maintaining equipment performance and minimizing downtime, contributing to smoother operations.
- Create ERP Notification for an Asset
  Create a notification for an equipment to escalate issues that require further action within the organization’s enterprise resource planning (ERP) system while executing round tasks.
- Generate Shift Handover Report
  This section provides guidance on generating, handing over, and accepting shift handover reports.
- Locate Rounds, Issues, and Actions
  In fast-paced operations, efficiently locating and managing rounds, issues, and actions is crucial for maintaining workflows and accountability. mRounds offers powerful Search and Filter tools that help Operators and Supervisors quickly find relevant rounds, issues, or actions based on various criteria. These criteria can include status, priority, date, or assigned personnel.
- Archive, Restore, and Delete Round Plans
  The Archive, Restore, and Delete features provide a streamlined way to manage the lifecycle of round plans. Archiving completed or inactive plans keeps the active workspace clear, while the Restore feature allows you to bring back any archived plan when needed. These tools ensure that important plans remain accessible and organized.
Create and Manage Master Data
Master Data forms the foundation of the system, providing essential information such as plants, shifts, locations, assets, units of measurement, and response sets. Properly setting up master data ensures seamless work order management, asset tracking, and operational efficiency.
Onboarding Tenants/Super Admins
Use the Tenant Management module to create tenant or super admin roles for onboarded customers/user and provide access to the applications and modules.
Onboarding Users and Assigning Roles
Use the User Management module to create roles and so on, create users, and assign relevant roles to the users.

Operator Productivity Dashboard

The Operator Productivity Dashboard gives supervisors a clear, real-time view of how individual operators and user groups are performing. It tracks key metrics such as round compliance, issue reporting, and follow-up actions—making it easier to identify trends, spot gaps, and recognize top performers.

Built-in filters and drill-downs allows to analyze performance by Plant, Unit, Shift, and time range—such as Today, Last 7 Days, Last 30 Days, 3 Months, 6 Months, or a Custom period.

Use the Search Bar to quickly find specific operators.
Export performance data (PDF or Excel) using the download or Export Report buttons.
Sort by column headers like Name, Compliance, or Assigned Rounds.

Key Performance Widgets

At the top of the dashboard, four widgets provide quick insights:

Round Compliance – Shows how many rounds were completed vs. assigned, as both a count and a percentage.
Non-Compliance – Highlights overdue rounds (missed deadlines) and skipped rounds.
Issues – Displays the number of issues reported during rounds, helping prioritize maintenance and safety actions.
Actions – Reflects the total follow-up actions recorded, such as corrective measures or maintenance requests.

The dashboard has two main tabs for deeper analysis: By Operator and By Group.

To view the Operator Productivity Dashboard:

Expand the left side menu, navigate to mRounds, Operator Productivity Dashboard.
Click By Operator, to view a breakdown of individual operator performance across multiple dimensions.
Click By Group, to view user group level performance and assess team-wide productivity and issue handling.

Figure 1. Operator Productivity Dashboard