What’s New for Operators in mRounds

This section highlights the latest features and enhancements introduced across recent mRounds releases for Operators.

From productivity tools and task execution improvements to smarter notifications, refined access controls, and enhanced round execution, these updates are designed to make daily inspections faster, easier, and more reliable. Operators can now work more efficiently, manage data with greater accuracy, and leverage advanced functionality to ensure smooth maintenance and asset management.

New Features and Enhancements in Release 2508

Tag-Based Round Filtering in Mobile App

Rounds can now be filtered quickly using tags. Users can enter keywords, add/remove tags, and dynamically refine round lists.

For more information, see Execute Rounds with mRounds Mobile App.

Zoom In, Zoom Out, Reset for Diagrams

Users can now upload and interact with detailed images such as P&ID diagrams, zooming in for details, zooming out for context, and resetting to original size.

For more information, see Prepare Shift Handover Report.

New Features and Enhancements in Release 2506

Table 1. New Features and Enhancements in Release 2506

Change Due Dates from the Mobile App

Field staff can now adjust the due dates of Adhoc Rounds directly from the mobile app. This makes it easier to respond to changing equipment issues, site conditions, or shifting priorities in real time. Without this option, every small change meant chasing admin support and wasting valuable maintenance time.

For more information, see Create Ad-Hoc Rounds.

See Progress on Task Cards

Each assigned round or task now shows a progress bar and percentage to track how much is completed. Technicians and supervisors can quickly see what’s done, what’s pending, and plan their time better. This also encourages timely completion since progress is visible at a glance.

For more information, see About the Mobile Application Screens.

New Features and Enhancements in Release 2504.02

Table 2. New Features and Enhancements in Release 2504.02

Seamless Shift Transitions—Tailored to Each Role

Operators can now create and submit Shift Handover Reports directly from their mobile devices, with report formats automatically tailored to their roles. This ensures that the right information is captured during each shift transition, reducing errors and improving accountability.

For more information, see Log Shift Activities.

Capture Visual Proof with Location and Time Accuracy

Every image captured or uploaded during inspections is now automatically tagged with a timestamp and GPS coordinates. This enhancement ensures visual records are verifiable, audit-ready, and easy to retrieve based on when and where they were taken.

For more information, see Create an Issue.

New Features and Enhancements in Release 2503

Table 3. New Features and Enhancements in Release 2503

Offline Outbox for Seamless Synchronization

When you're working offline, any changes you make—like creating, updating, or deleting records—are safely stored in a temporary queue called the Offline Outbox. As soon as your device reconnects to the internet, these changes are automatically synced to the cloud, so you don’t have to worry about losing your work or re-entering data.

For more information, see View and Modify Offline Created Rounds.

Mobile Access to Configured Issue Templates

Users can view and use plant-specific Issue Templates right from the mobile app. These templates come with pre-filled fields, helpful guidance, and default values to make it quicker and easier to create issues—keeping everything consistent and aligned with your plant’s standards, even when you're offline.

For more information, see Create an Issue.

New Features and Enhancements in Release 2501 SP01

Table 4. New Features and Enhancements in Release 2501 SP01

Real-Time SAP Sync for Live Issue Tracking

mRounds now syncs SAP notifications in real time, allowing users to track issue statuses directly on Mobile and Web without needing separate SAP or mWorkOrder access. This update improves visibility, reduces system switching, and ensures faster response times, keeping maintenance teams aligned and efficient.

For more information, see Create an Issue.

New Features and Enhancements in Release 2501

Table 5. New Features and Enhancements in Release 2501

Smart Workflow Features

  • Automated Shift Detection: Never worry about shift selection again - the app intelligently determines your shift based on your device's time during login, streamlining your workflow from the start. For more information, see Update User Preferences.
  • Seamless Asset Integration: Quickly scan asset or location IDs while creating issues or actions, eliminating manual entry errors and speeding up the documentation process. For more information, see Create an Issue.
  • Plant-Level Asset Scanning: Control Asset Scan functionality at the plant level by enabling or disabling it during plant creation or modification. For more information, see Create an Issue.
Enhanced Communication & Historical Insights
  • Intelligent Notification System: Stay informed with rich push notifications for chat messages and attachments, including issue titles and message previews. Track unread communications effortlessly with notification icons and prioritized issue display.
  • Smart User Tagging: Effortlessly mention colleagues using @username with smart drop-down suggestions of conversation participants, making collaboration seamless.
  • Extended Data Access: Historical data access period extended from 1 week to 1 month for Shift Handover reports, Shift logs, Issues, and Actions. This enables operators returning from extended shifts or leave to easily review activities, issues, and pending actions from their missed shifts, ensuring seamless operational continuity.

For more information, see Acknowledge the Shift Handover Report (Before Starting Rounds).
Enhanced User Experience
  • Improved Navigation: Experience seamless auto scrolling to next questions after entering responses.
  • Auto Sorted Lists: Units, Functional Locations, and Assets dropdowns now sorted by ID for easier reference in Issues and Action screens.
  • Enhanced Numeric Input: Added support for negative values in the numeric keypad, making it easier to record measurements and readings.
  • Quick Shift Handover Access: Access shift handover reports and shift logs from the home screen, and view submitted round details within the reports.
For more information, see Execute Rounds and Record Asset Data.
Optimized Performance
  • Intelligent Memory Management: Proactive system monitoring with alerts for optimal performance during Round execution in Android application.
  • Advanced Sync Controls: Reset and refresh configurations with "Restart Initial Sync".

For more information, see View User Profile.

New Features and Enhancements in Release 2408

Table 6. New Features and Enhancements in Release 2408

Multi-Language Support for mRounds Mobile App

Operators can now View the mRounds Mobile Application in Their Preferred Language, tailored to their specific language and regional settings.

How it benefits:
  • Enhanced Accessibility: Operators from diverse linguistic backgrounds can easily access and understand the app, improving task comprehension and reducing errors.
  • Increased Efficiency: By working in their preferred language, operators can process information faster, leading to quicker responses and better task execution.
  • Improved Employee Satisfaction: A language-inclusive interface boosts operator confidence and engagement, contributing to better performance and morale.

For more information, see Change the Language.

Implemented Rapid Sync

Rapid Sync in the mRounds application enhances real-time data synchronization across multiple devices and servers, ensuring that critical information captured during operator rounds is updated instantly across the system.

How it benefits:
  • Real-Time Data Availability: Instantly synchronizes data across all devices, enabling operators to access the latest information without delays. Facilitates immediate decision-making based on the most current data, improving operational efficiency.

For more information, see Access Rounds in Offline Mode.

Improved Productivity with Seamless Task Navigation

With the new Seamless Task Navigation feature, operators can quickly move between tasks using "Next" and "Previous" buttons on the on-screen keyboard, eliminating the need for manual input.

How it benefits:
  • Glove-Friendly Operation: Operators can easily navigate tasks without removing gloves in challenging work environments.
  • Streamlined Workflow: Reduces the need to interact with the screen frequently, minimizing interruptions and improving focus.
  • Increased Productivity: Faster task navigation leads to quicker task completion, enhancing overall operational efficiency.

For more information, see Execute Rounds with mRounds Mobile App.

Create Real-Time Breakdown Alerts

With Real-Time Breakdown Alerts, you can immediately notify operators about any equipment breakdowns. This feature ensures operators are alerted instantly, allowing them to respond quickly and reduce downtime, keeping operations running smoothly and efficiently.

How it benefits:
  • Faster Response Time: Operators receive immediate notifications, minimizing delays in addressing issues.
  • Reduced Downtime: Quick action helps prevent prolonged operational disruptions, keeping productivity high.

For more information, see Create an Issue.

Real-Time Access to Previous Readings During Round Tasks

Operators can now View Previous Readings While Executing a Round Task. The past data is displayed directly above the current task for immediate reference and comparison.

How it benefits:
  • Increased Accuracy: Operators can quickly compare current readings with previous ones, catch potential machine breakdowns early, and execute tasks with confidence.
  • Faster Decision-Making: Immediate access to past data allows operators to make informed decisions on the spot, streamlining workflows.

For more information, see Execute Rounds with mRounds Mobile App.

Instant Issue Notifications for Faster Response

With Instant Issue Notifications, any created issue is immediately converted into a notification and sent to operators, ensuring swift action.

How it benefits:
  • Reduced Response Time: Operators receive real-time alerts, enabling them to address issues as soon as they arise.
  • Minimized Downtime: Faster notifications mean quicker issue resolution, keeping operations running smoothly.
  • Enhanced Productivity: By preventing workflow interruptions, operators can maintain high productivity.

For more information, see Create an Issue.

Enhanced Location Access for Precise Task Execution

With Location Access Enabled, devices can utilize location services to ensure operators perform tasks and rounds within the designated areas, improving accuracy and compliance.

How it benefits:
  • Improved Precision: Operators are guided to the correct location, reducing the risk of performing tasks in the wrong area.
  • Accurate Data Collection: Location validation ensures that data is collected from the intended site, leading to more reliable information.

For more information, see Create an Issue.

Flexible Passcode Configuration

With Flexible Passcode Configuration, users can skip the passcode requirement if their organization has not enabled it at the tenant level, simplifying the login process without compromising security.

How it benefits:
  • Seamless User Experience: No need to enter a passcode if not required, speeding up access to the system.
  • Custom Security: Allows organizations to configure security protocols that align with their specific needs.

For more information, see Log in to the Mobile Application.

New Features and Enhancements in Release 2404

Table 7. New Features and Enhancements in Release 2404

Execute Rounds even after their due time

Execute round tasks even after their due time. This buffer time for a round helps operators execute rounds without them being marked overdue.

For more information, see Execute Rounds with mRounds Mobile App.

Self Assign Rounds from My Rounds

This usability enhancement helps operators assign open rounds to self directly from the My Rounds screen.

For more information, see Execute Rounds with mRounds Mobile App.

View Previous Exceptions to Readings

When a reading is taken, the operator can now view previous exceptions to readings along with exception messages that are taken during previous shifts. This helps operators identify hazardous conditions of the equipment.

For more information, see Execute Rounds with mRounds Mobile App.

View Multiple Lower and Upper Limits

View multiple lower and upper limit range values and exceptions for numeric and slider responses while executing a round.

For more information, see Execute Rounds with mRounds Mobile App.

Create Issues / Actions at Unit Level

Create issues and actions at Unit level. This helps operators assign issues to units without errors.

For more information, see Create an Issue.

Track Round Execution Duration

Identify the duration of round execution. This helps users to optimize future rounds.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2403

Table 8. New Features and Enhancements in Release 2403

Auto Sort Round Plans by latest

When a round plan is published, the plan automatically sorts to the top of the list. You can immediately view the published plan.

For more information, see Generate Submitted Rounds in PDF Format.

Auto-Populate "Reported By" Field

The "Reported By" field in the SAP Notification screen auto-populates based on the user's login credentials.

For more information, see Create an Issue.

New Features and Enhancements in Release 2402

Table 9. New Features and Enhancements in Release 2402

Add Audio, Video and Documents to Task Responses

Add attachments like audio, video and documents to your Task responses and access them as links in the generated PDF for better communication and collaboration.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2401

Table 10. New Features and Enhancements in Release 2401

Use Formulas for Calculations During Task Execution

Execute tasks accurately using formulas. These formulas are configured using the web application and give accurate calculations and help operators enter accurate data.

For more information, see Execute Rounds with mRounds Mobile App.

Assign Actions to User Groups

Create and assign actions to user groups in mobile application. This allows any operator in those groups to pick up and execute those actions.

For more information, see Create Actions for Unresolved Issues or Tasks.

Add required notes in Shift Handover Reports

Add and include required notes in the Shift Handover Report.

For more information, see Execute Rounds with mRounds Mobile App.

Sync Last N Task Reading in Online and Offline mode

Sync "Last N Task Reading" in online mode and download them offline during initial sync by enabling the toggle button accessible in the User Preference screen.

For more information, see Update User Preferences.

Acknowledge End User License Agreement

Read and acknowledge End User License Agreement when logged into the application for the first time.

For more information, see Log in to the Mobile Application.

New Features and Enhancements in Release 2312

Table 11. New Features and Enhancements in Release 2312

Prevent accidental rounds submission with prompts

Receive confirmation prompts when submitting rounds, and prevent accidental submissions of rounds.

For more information, see Execute Rounds with mRounds Mobile App.

View Character Limits for Fields

View character limits for each field, enter the right data, and maintain data integrity.

For more information, see Execute Rounds with mRounds Mobile App.

Record Task-Level Date & Timestamp

Move between tasks during round execution by marking / recording the date and time for each task individually.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2311

Table 12. New Features and Enhancements in Release 2311

Acknowledge Previous Shift Handover Reports

Review and acknowledge the previous shift's handover report before starting new rounds. This helps execute rounds with increased efficiency.

For more information, see Acknowledge the Shift Handover Report (Before Starting Rounds).

Add Documents to Task Responses

Add attachments like documents to your Task responses and access them as links in the generated PDF for better communication and collaboration.

For more information, see Execute Rounds with mRounds Mobile App.

Add Real-Time Shift Log Entry

Add shift logs with notes and observations to the Shift Handover Report during your shift.

For more information, see Log Shift Activities.

Advanced User Access Control

Select position and unit while logging in. This syncs the rounds by position and unit and eliminates unnecessary data.

For more information, see Log in for the First Time.

New Features and Enhancements in Release 2309 SP04

Table 13. New Features and Enhancements in Release 2309 SP04

Quick Access to Readings History from Task Screen

Analyze and track trends easily from past readings by viewing reading history with a single tap.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2309 SP03

Table 14. New Features and Enhancements in Release 2309 SP03

View historical data of Issues of an Asset and a Location

  • Receive pop-up message while creating an issue for assets / locations that shows existing issues and lets you create new ones.
  • View the issue history or previously raised issues to avoid creating duplicates.
  • Create an issue at any time, regardless of previous issues raised.
  • View all past issues, even after new ones are raised.

For more information, see Execute Rounds with mRounds Mobile App.

View historical data of Notifications of an Asset and a Location

  • Receive pop-up message while creating an issue for assets / locations that shows existing issues and lets you create new ones.
  • View the issue history or previously raised notifications to avoid creating duplicates.
  • Create a notification at any time, regardless of previous notifications raised.
  • View all past notifications, even after new ones are raised.
For more information, see Execute Rounds with mRounds Mobile App.

Access Plant-Specific Rounds

Assign plants to users and ensure secure control over the rounds.

For more information, see Log in to the Mobile Application.

New Features and Enhancements in Release 2309 SP02

Table 15. New Features and Enhancements in Release 2309 SP02

Auto-Capture Geolocation during Task Execution

During task execution in offline mode, auto-capture geolocation of the asset.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2309 SP01

Table 16. New Features and Enhancements in Release 2309 SP01

Access attachments in offline mode

Access attachments even when in offline mode and execute rounds without hindrance in low or no network areas.

For more information, see Access Rounds in Offline Mode.

Enable / Disable application passcode screen

Disable application passcode screen when user does not want it and enable network login ID and password to login.

For more information, see Log in for the First Time.

New Features and Enhancements in Release 2309

Table 17. New Features and Enhancements in Release 2309

Sync round plans data for a plant

Select a specific plant to sync data and filter out non-relevant data.

For more information, see Update User Preferences.

Access only user group specific rounds

Access user group specific rounds for a tailored user experience.

For more information, see About the Mobile Application Screens.

Detect anomalies early by checking historical data

With access to historical data and trends for an asset, detect anomalies early and enforce appropriate maintenance tasks.

For more information, see Execute Rounds with mRounds Mobile App.

Capture detailed rounds data with additional data provided by the rounds planner

View additional notes, labels, values in the Task Details screen that are provided by the rounds planner and capture detailed and valuable information.

For more information, see Execute Rounds with mRounds Mobile App.

Attach videos and documents as proofs for tasks

Attach videos and documents as responses and improve comprehension of the task data, with clickable links in generated PDF reports for enhanced usability and documentation.

For more information, see Execute Rounds with mRounds Mobile App.

Toggle themes for personalized experience

Switch between Dark Mode and Light Mode themes depending on your preferences.

For more information, see Switch Between Dark and Light Modes.

Add additional notes, labels, values in the Task Details screen

Add additional notes, labels, values in the Tasks Details screen to provide additional information to technicians and assist them to function more efficiently and effectively.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2308

Table 18. New Features and Enhancements in Release 2308

Work on daily Rounds effortlessly with access to Additional Notes and Attachments

Access any notes and manuals associated with rounds even in offline mode to execute the rounds according to the Standard Operating Procedures to enhance efficiency and productivity.

For more information, see Execute Rounds with mRounds Mobile App.

Skip Rounds with a Reason

Skip the round with an appropriate reason when the round is no longer required.

For more information, see Execute Rounds with mRounds Mobile App.

Reduced cognitive load with well-structured rounds categorization

View rounds grouped by start/due date & time in the My Rounds tab to quickly choose shift tasks and to help you identify and prioritize tasks.

For more information, see Execute Rounds with mRounds Mobile App.

Explore Dashboard with Interactive Graphs and Get Realtime Insights at a Glance

  • A dynamic pie chart displays rounds that are due today with Overdue, Assigned, In-Progress, Submitted, and Skipped statuses.
  • Tap the Assigned, In Progress, Submitted, Overdue, and Skipped legends to view the assigned, in progress, submitted, overdue, and skipped rounds.
  • Tap the widgets that display the count of Issues and Actions assigned to the operator to facilitate navigation to the respective screens.
  • Tap the Open Issues/Actions to see the list of open issues or actions from the dashboard.

For more information, see About the Mobile Application Screens.

Section-wise task counts for enhanced progress tracking

View the count of tasks on individual sections in a page for each round to clearly understand the task distribution and progress within the asset in the mobile application.

For more information, see Execute Rounds with mRounds Mobile App.

Switch Users Seamlessly from the lock screen

You can handover your device to another user when the shift ends so that the other user can use the same device using their credentials.

For more information, see Log in as a Different User (Shift Handover Scenario).

New Features and Enhancements in Release 2306

Table 19. New Features and Enhancements in Release 2306

Asset/Locations Management and Skip Functionality

  • View a list of assigned Assets/Locations for rounds.
  • Skip Asset/Location maintenance checks and provide a reason.
  • Undo skip for Assets/Location that are marked as skipped from the Route list.
  • View the count of skipped tasks in the Asset summary screen.

For more information, see Execute Rounds with mRounds Mobile App.

Introduced Dashboard

  • Dynamic pie chart displays rounds that are due today with Assigned, In-Progress, and Submitted statuses.
  • Click Assigned and In Progress legends to view the My Rounds screen.
  • Click cards that display the count of Issues and Actions assigned to the operator to facilitate navigation to the respective screens.
  • Add Issues and actions from Open Issues/Actions from the dashboard.

For more information, see About the Mobile Application Screens.

View numeric historical data

  • View the history of numeric fields as a line chart for Number and Slider response types.
  • View the question name, operators who took the last 5 readings, and dates of the readings.

For more information, see Execute Rounds with mRounds Mobile App.

Overdue status in Rounds

  • Overdue status indicates that a round has not been submitted before the due date.
  • The application hides Overdue and Submitted Rounds one day after their due date.

For more information, see Execute Rounds with mRounds Mobile App.

Enhanced Round Plan Details

  • Add additional fields, labels with up to 25 and values with up to 40 characters, at the Round Plan Header screen to provide specific information based on the situation.
  • Flexibility to update or delete the added field labels and values at any time, even after scheduling Round Plans.
  • Set labels and values as read-only to ensure consistency and prevent unintended modifications.

For more information, see Execute Rounds with mRounds Mobile App.

Enhanced Number Response Type

Enter decimals and negative values as responses to tasks that have a number response type.

For more information, see Execute Rounds with mRounds Mobile App.

Scan assets from Assets/Locations Route screen

  • Scan Asset QR/Bar-codes for the list of Rounds for an asset.
  • Select the Round to access the asset form and enter task values.
  • Streamlined navigation between asset lists and rounds through QR/Bar-code Scan.

For more information, see Execute Rounds with mRounds Mobile App.

View Start and Due Date/Time and start round

  • View Round details with Shift, Start date, Due Date, and Time slot in the Header.
  • Start rounds only after the designated Start Date/Time.
  • Overdue rounds automatically disappear from the mobile app after 24 hours.
  • Generate an Ad-hoc round with a 24-hour validity period.

For more information, see Execute Rounds with mRounds Mobile App.

View Count of Questions on each Section

  • View questions count on individual sections for each inspection in the mobile application.
  • Dynamic questions count adjustments for condition logics like Ask/Hide tasks.

For more information, see Execute Rounds with mRounds Mobile App.

Productivity Enhancements

View a list of Skipped Assets/Locations assigned for the round.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2305

Table 20. New Features and Enhancements in Release 2305

Execute Rounds

  • Skip non-mandatory tasks from the rounds by selecting a reason.

For more information, see Execute Rounds with mRounds Mobile App.

New Features and Enhancements in Release 2304

Table 21. New Features and Enhancements in Release 2304

View, Assign, and Execute Rounds

  • View the list of rounds in Open Rounds.
  • Self-Assign rounds from Open Rounds.
  • View assigned rounds in My Rounds.
  • Unassign rounds to free them for reassignment.
  • Execute the assigned rounds by completing tasks and filling in the responses, and submit them.
  • Execute the rounds in the sequence of the Locations, Assets placed in the organization.

For more information, see Execute Rounds with mRounds Mobile App.

Create, View, Assign, and Close Issues

  • Create issues for the observed anomalies during rounds execution.
  • Determine Priority through Risk Based Matrix.
  • View the list of issues in Open Issues and self assign if needed.
  • View created and assigned actions in My Issues.
  • Engage in live conversations with assigned Users.
  • Create a Notification for an asset and sync it with backend ERP systems instantly.

For more information, see Create an Issue.

Create, View, Assign, and Close Actions

  • Create actions to follow-up on issues.
  • View the list of actions in Open Actions.
  • Self-Assign actions from Open Actions.
  • View created and assigned actions in My Actions.
  • Work on the assigned actions and close them.
  • Start live conversation with assigned Users.
  • Create a Notification for an asset and sync it with backend ERP systems instantly.

For more information, see Create Actions for Unresolved Issues or Tasks.

Productivity Enhancements

  • View the maintenance route or assets and navigate quickly through asset locations.
  • View Asset Hierarchy to locate the asset.
  • Track task progress through the progress bar on the top.
  • Add notes, attachments, and media for additional information that helps execute rounds efficiently.

For more information, see Execute Rounds with mRounds Mobile App.

Access the application in offline mode

  • Automatically download data from servers onto the devices on login.
  • Access the data in the offline mode.
  • View, Assign, and Execute Rounds.
  • Create, View, Assign, and Close Issues.
  • Create, View, Assign, and Close Actions.
  • Automatically download updates and syncs changes to the server when the internet connection is available.

For more information, see Access Rounds in Offline Mode.