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Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
Home Screen of mWorkOrder
Technician View

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
- Home Screen of mWorkOrder
  - Supervisor View
  - Technician View
- Buttons and Icons in mWorkOrder
  The following table lists the buttons/options that let you process a series of operations.
- Configure mWorkOrder for your everyday Tasks
  You can configure mWorkOrder to fill in default values when creating records. This helps you create records like Notifications, Work Orders and so on faster.
- Scan Text Using Optical Character Recognition
  Use Optical Character Recognition (OCR) to scan text, numbers and codes using your device camera and fill the fields automatically.
- Search Items and Tasks in Modules
  You can search Work Orders, Notifications, Equipment, Functional Locations, Measuring Points, Time Sheets, Inspection Lots, and Usage Decisions.
- Add Attachments to Records
  You can add attachments like images, videos, and PDF documents to records like notification, work order and so on.
- Filter Records
  You can filter the records that appear on the left side section of a refine search results further based on date (from & to), associated Work Center, Notification type, status, Equipment and so on.
- Sort Records
  You can sort the records that appear on the left side section of the screen.
- Edit Records
  You can edit the details of the records like Notifications, Work Orders, Functional Location, Equipment, Measuring Points and so on.
- Track Work Orders and Notifications by Geographical Locations
  Using mWorkOrder, you can track work orders by geographical location.
- Access Reference Documentation
  You can access manuals, guides, help files, design documents, references, and work instructions through Reference Documentation in both Online and Offline mode. These reference documents must be first configured as Active in RACE.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all detials of work done and track entire service history of equipment and fucntional location right within the mWorkOrder application.
Create and Use Time Sheets
Use Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantity of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use Technical Objects module to search and view Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location list based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Technician View

If you log in as Technician, you can view your jobs (Work Orders) along with operations and forms on your home screen.

These sections (tabs) and fields on the Technician dashboard are configured using RACE. See 3.1.1 Configure fields of your choice for technician dashboard section in Configure mWorkOrder using RACE document.

In the Work Orders tile, you can do the following:

Tap on the Work Order to view the Operations and Forms assigned to it.
Tap on the Work Order Number (hyperlink) and navigate to the details screen.
Tap on the Operation and view details in a popup window. In this popup window, you can:
- Tap Edit to navigate to Operations tab in the Work Order screen and modify the details.
- Tap Confirm to do either Manual or Auto confirmation of the operation.
View the forms associated to the Work Order in the Forms tab. Tap on the form to Draft or Submit form for approval. For more information, see Capture details related to Work Order tasks in embedded forms.

Note: To switch between Technician and Supervisor view, use the Option

menu on the top-right corner.

Figure 1. Home Screen - Technician Dashboard