Home
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Work Orders Screen Overview
This topic helps you understand how the work orders screen is structured in the mWorkOrder application.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
- Overview of Work Orders Area in Home screen
  Work Orders area in the home screen of the mWorkOrder application provides you the following details.
- Work Orders Screen Overview
  This topic helps you understand how the work orders screen is structured in the mWorkOrder application.
- Copy a Work Order to create a new Work Order
- Create a Work Order
- Release a Work Order
  Once a Work Order is created, it is assigned to a person/group/team. The person/group/team must then acknowledge their acceptance by releasing the Work Order. Work orders must be released before they are processed by the field technicians. Before you release a work order, check the history of work orders for the equipment or functional location.
- Add Crew to Work Center and Assign Jobs
- Execute a Work Order
  Once a Work Order is released and assigned to a technician, the technician executes the work order. Execution of a work order could require all or a few of these tasks.
- Close a Work Order
  Once you finish the tasks assigned to a work order, close it.
- Create a Measurement Document
  You can create a measurement document for Operations, Objects, and Reading List for the work order from the operation detail screen while confirming the operation.
- Create Follow-Up Notification
  Follow-up notification is used to notify malfunction findings while executing maintenance activities of a Work Order. You can create the Follow-up Notifications for the Work Orders with statuses Technically Completed, Released, and Created.
- Create an Emergency Work Order
  You can create an Emergency Work Order for which Release, Operations Confirmation and Goods Issues happen automatically.
- Create a Manual Work Order
- View Push Notification for Work Orders
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all detials of work done and track entire service history of equipment and fucntional location right within the mWorkOrder application.
Create and Use Time Sheets
Use Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantity of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use Technical Objects module to search and view Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location list based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Work Orders Screen Overview

This topic helps you understand how the work orders screen is structured in the mWorkOrder application.

The Work Order screen is divided into two sections/columns:

Image of work orders screen — Figure 1. Work Orders Screen

The Left side column contains:

Work Orders sorted by dates along with descriptions.
Search box to search notification.
Sort button to sort out the notifications.
Filter button to filter the notifications.

Each Work Order has a unique number. You can configure color coding for each Work Order number based on the conditions defined in RACE. This helps you easily identify the Work Orders based on the color coding. This feature is available in both Online and Offline modes.

The right side column contains:

Header: View Functional Location, Equipment, Description, Maintenance Activity Type, Priority, Notification, Start Date, End Date, and User Status.
Operations: View operations and activities that need to be done. Also, helps you add and edit operations, create sub-operations, create a General Task List and Task List based on Equipment and Functional Location.
Components: View spare parts that need replacement, repair, and that need to be included in the Equipment. You can search components based on Equipment BOM (Bill of Material), cross-location availability, or even simple material number and description.
Attachments: View and add documents, images, or videos to the work order.
History: When you can create a work order using information from a completed work order, mWorkOrder allows you to link the work orders based on the asset or equipment. You can view the issues that are recurrent in nature and plan maintenance.
Embedded Forms: Helps you assign multiple forms to a work order.
Figure 2. Embedded Forms
Objects: Helps you assign multiple technical objects such as Equipment, Functional Location or Notification in case you have to do maintenance for similar equipments. This can be configured using RACE.

The screen sequence for all these tabs can be configured through RACE.

Note: By default, Header tab should always be first and cannot be configured. It is recommended to configure Ops/Activities tab before Components for better user experience.