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Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
Add Attachments to Records
The attachments provide additional information about the repair / maintenance and help understand the gravity of the situation.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
- Home Screen of mWorkOrder
- Buttons and Icons in mWorkOrder
  The following table lists the buttons/options that let you process a series of operations.
- Configure mWorkOrder for your everyday Tasks
  You can configure mWorkOrder to fill in default values when creating records. This helps you create records like Notifications, Work Orders and so on faster.
- Scan Text Using Optical Character Recognition
  Use Optical Character Recognition (OCR) to scan text, numbers and Bar & QR codes using your device camera and fill the fields automatically both in the online and offline modes.
- Search Items and Tasks in Modules
  You can search for Work Orders, Notifications, Equipment, Functional Locations, Measuring Points, Time Sheets, Inspection Lots, and Usage Decisions.
- Add Attachments to Records
  The attachments provide additional information about the repair / maintenance and help understand the gravity of the situation.
  - Annotate Images
    You can draw a shape on an image or mark a region of an image to highlight the issue. You can use well defined shapes like circles, ellipses, and/or user defined shapes.
  - Upload Videos
    You can upload video attachments to Work Orders, Notifications, Functional Locations, and Equipment.
  - Add Markup to PDF
    You can add markup for PDF attachments in the Notifications, Work Orders, Measuring Points, Functional Locations and Equipment modules.
- Download the Attachments
  You can download attachments related to Work orders, Notifications, Equipment, Functional Locations, and Measuring Points. These attachments are organized and grouped under the respective work package,
- Filter Records
  You can filter the records that appear on the left side section of a refined search results further based on date (from & to), associated Work Center, Notification type, status, Equipment and so on.
- Sort Records
  You can sort the records that appear on the left side section of the screen.
- Edit Records
  You can edit the details of the records like Notifications, Work Orders, Functional Location, Equipment, Measuring Points and so on.
- Track Work Orders and Notifications by Geographical Locations
  Using mWorkOrder, you can track work orders by geographical location.
- Access Reference Documentation
  You can access manuals, guides, help files, design documents, references, and work instructions through Reference Documentation in both Online and Offline mode. These reference documents must be first configured as Active in RACE.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all details of work done and track entire service history of equipment and functional location right within the mWorkOrder application.
Create and Use Time Sheets
Use the Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantities of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Check Plant and Storage Location Stock
If you are using Stock Overview module, check the following link,
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use the Technical Objects module to search and view technical objects such as Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location lists based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Add Attachments to Records

The attachments provide additional information about the repair / maintenance and help understand the gravity of the situation.

You can add multiple attachments like images, videos, PDF documents, and external URL links to notifications, work orders and so on and shared them through Email.

You can select multiple images from the gallery and add or convert the multiple images into a single PDF file, which can be easily attached. You can also markup the PDF and the updated PDF can be saved as GOS or SharePoint attachment.

Note: If the size of the attachment exceeds 20 MB, a message “size of attachment exceeding 20MB” is displayed and you can add up to 10 images at once.

In the right section of the New Notification screen, tap the Attachments tab.
Tap Add Attachments.
Select one of the following options from the pop-up screen:
- Capture Photo (Using your device camera)
- Select Photo (Selecting from your device gallery)
- Take Video (Using your device camera)
- Choose Video (Selecting from your device gallery)
- Files
- URL
- Drop Box
- Google Drive (add multiple files at a time).
Tap Save.

Note: If the attachment is an image or a video file, it is displayed along with a thumbnail. Thumbnails help you recognize and organize images.

You can view the count of the attachments in offline mode without selecting the Attachments tab.