Create an Action

Create a follow-up action when you observe that an issue is marked as resolved and needs further investigation by a technician.

To create an action:

  1. In the Actions screen, tap the Add Action button at the bottom.
  2. In the Create Action screen, do the following:
    1. Enter the action title in the Title field.
    2. Enter the action description in the Description field.
    3. Tap the Add Photo button in the Photo field to add images.
    4. Select the Priority as High, Medium, or Low.
    5. Expand the More Details section, do the following.
      Figure 1. Create Action


      1. Select the Plant, Location, and Asset from the respective dropdowns.
      2. In the Assign to drop-down,
        • Choose Users and select users or technicians from the list.

          Or

        • Choose Usergroup and select user groups from the list.
        • Tap Save.
          Note: Actions assigned to both User and Usergroup are displayed in the My Actions tab for every user.
      3. Select the Due Date and Time.
      4. Select the Status such as Open, In-Progress, or Resolved.
        Figure 2. Fill the details


  3. Tap the Create button on the top right.
    Figure 3. Submit Action


    Action Created Successfully message appears and you can see the newly created action in the Open Actions tab. If the action is assigned to you, then you can see it in the My Actions tab.