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iMaintenance User Guide for Technicians
  1. Home
  2. Get Started with the Application

    Get started with the application by logging in, exploring the dashboard and main screens, and learning the buttons and icons to navigate efficiently.

  • Title and Copyright

    Copyright and Terms of Use page for iMaintenance.

  • Preface

    Understand audience, know related documents and products and conventions followed in this document.

  • Introduction to iMaintenance

    This chapter provides an overview of the iMaintenance application for Plant and Asset maintenance, covering topics such as its benefits, new features & enhancements, and system requirements.

  • Get Started with the Application

    Get started with the application by logging in, exploring the dashboard and main screens, and learning the buttons and icons to navigate efficiently.

    • Log in to the iMaintenance Application

      Log in to the iMaintenance application securely using a standard login procedure which involves entering a company or domain, username, and password.

    • iMaintenance Dashboard and Main Screens

      After logging in, the application launches the Dashboard by default. In addition to the Dashboard, iMaintenance includes four other key screens—each designed to help Supervisors and Technicians manage work orders, track issues, and stay updated with alerts. Together, these screens provide the tools needed to streamline maintenance activities and improve operational efficiency.

    • Buttons and Icons in Application

      This section explains the buttons and icons in the application, helping you understand their functions for smooth and efficient navigation.

  • View Push Notifications

    Push notifications are instant alerts that keep you updated about the Issues assigned to you, task progress or status changes, actions taken by teammates and any updates related to work. These real-time notifications help you respond quickly to critical tasks, improving communication and reducing delays.

  • Search and Filter Records

    Search and filters help you to find the relevant work orders, issues, operations, functional locations, and equipment quickly based on specific criteria.

  • Access Work Orders and Issues Quickly with Smart Sync

    Optimizing your data sync settings helps you access relevant work orders and issues quickly while improving app performance. By selecting your plant and defining a sync period, you ensure that only necessary data is loaded, reducing unnecessary processing time and keeping information up to date.

  • Create an Emergency Work Order

    If an asset malfunctions or requires immediate attention, you can create an Emergency or Breakdown Work Order to ensure a quick response and minimize downtime.

  • Create Issues for Equipment Repair or Maintenance

    Timely issue reporting helps prevent equipment failure and reduces unplanned downtime. The iMaintenance app makes it easy to capture and communicate problems as they happen.

  • Execute a Work Order

    Once a work order is assigned to you, complete all required tasks accurately and on time. Executing a work order involves inspecting the equipment, gathering spare parts or permits, performing the repair or maintenance, logging your progress, and finally marking the task as complete. Proper execution keeps equipment running smoothly and helps reduce unplanned downtime.

  • Submit Timesheets

    The Timesheets feature allows you to log and track the time spent on a specific operation. Once the operation is complete, you can record your time and submit the timesheet for supervisor approval.

  • View Equipment Details

    Equipment refers to any machine or physical asset that requires regular maintenance, inspection, or repair to keep it running safely and efficiently. This can include industrial machinery, tools, and infrastructure used across various industries. Regular maintenance helps prevent breakdowns, improve performance, and meet safety and compliance standards.

  • View Functional Location Details

    A Functional Location is a fixed position within a plant, building, or facility where equipment is installed and maintenance tasks are performed. It serves as a reference point for organizing assets, tracking maintenance activities, and managing historical data.

  • Personalize Your App with Theme and Language Options

    The Settings section allows you to personalize your experience by adjusting the app’s theme and language and enabling push notifications. These options enhance visibility and usability, ensuring a seamless experience tailored to your needs.

  • Access Help Center

    The Help Center section provides easy access to FAQs and User Guides to assist you in using the application effectively. Follow the steps below to navigate the Help Center and find the information you need.

  • View User Profile

    This section shows how to view a user profile, providing access to key information and settings for each user.

Get Started with the Application

Get started with the application by logging in, exploring the dashboard and main screens, and learning the buttons and icons to navigate efficiently.

This chapter has the following topics:
  • Log in to the iMaintenance Application
  • iMaintenance Dashboard and Main Screens
  • Buttons and Icons in Application
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