Set Up Notifications

The Notification Engine gives administrators control over system-generated alerts, helping teams stay informed about workflow events without being overwhelmed. It’s integrated with the iPermit mobile app, enabling flexible communication across devices.

Understand the Notification System

The notification system is built to support automated communication based on user actions and workflow milestones. It uses third-party services for email delivery and is governed by built-in templates and logic.

Key components:
Component Description
Recipients

Defines who gets notified (e.g., reviewers,

authorizers, technicians etc.)

Timing When notifications are triggered (e.g., assignment, completion)
Content Predefined messages that communicate what happened
Type The nature of the event (e.g., permit raised, permit closed etc.)

These controls ensure that users receive timely alerts relevant to their role—improving visibility without unnecessary noise.