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iMaintenance Configuration Guide
  1. Home
  2. Set Up Access and Administration

    Set up tenant access, authentication, users, roles, and groups before configuring maintenance work.

  3. Set Up Tenant Access with Azure and Okta

    Register iMaintenance with your identity provider and supply the tenant onboarding details, so that users can sign in with your organization accounts.

  • Title and Copyright

    Review the guide's release details, copyright notices, and terms of use.

  • Preface

    Identify the intended readers, document conventions, related products, and documentation contacts.

  • Get Started with iMaintenance Configuration

    Understand the configuration scope, sign in, and find the modules and settings available to you.

  • Set Up Access and Administration

    Set up tenant access, authentication, users, roles, and groups before configuring maintenance work.

    • Set Up Tenant Access with Azure and Okta

      Register iMaintenance with your identity provider and supply the tenant onboarding details, so that users can sign in with your organization accounts.

      • Customer Tenant Onboarding with Azure IDP

        Register iMaintenance in Azure, configure access permissions and redirect addresses, and collect the tenant onboarding details.

      • Okta Single Page Application Configuration

        Register the web and mobile applications in Okta and collect the details needed for tenant onboarding.

    • Understand Authentication and Sessions

      Understand how sign-in, access tokens, session checks, and user synchronization work together in iMaintenance.

    • Manage Users & Roles

      Create users, assign roles and access, and organize users into groups.

  • Configure Data and Integrations

    Maintain shared data, connect the ERP, and set the product-wide configuration used across iMaintenance.

  • Configure Maintenance Work

    Set the controls for Work Orders, assignments, Issues, equipment, functional locations, and measuring points.

  • Configure Forms and Field Templates

    Design data-capture forms, define field templates and risk matrices, and publish interface translations.

  • Configure Platform Services and Reporting

    Set mobile preferences, communication and AI options, and build dashboards and reports.

Set Up Tenant Access with Azure and Okta

Register iMaintenance with your identity provider and supply the tenant onboarding details, so that users can sign in with your organization accounts.

This setup is done by your IT administrator in Azure or Okta, together with the Innovapptive implementation team.

  • Customer Tenant Onboarding with Azure IDP
  • Okta Single Page Application Configuration
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