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Understanding and Working with mWorkOrder
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
Process Transactions in Offline mode
When you process your transactions when in offline mode, these transactions are stored in Offline Outbox with details like Work Order, Description, and the action performed on the record.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About mWorkOrder
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configuring mWorkOrder
Establish connection with the server before you can use mWorkOrder.
Login to mWorkOrder
Once you connect to the server, you can login to mWorkOrder either with your credentials or by using App Passcode or Fingerprints.
Understanding and Working with mWorkOrder
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
- Home Screen of mWorkOrder
- Buttons and Icons in mWorkOrder
  The following table lists the buttons/options that let you process a series of operations.
- Configure mWorkOrder for your everyday Tasks
  You can configure mWorkOrder to fill in default values when creating records. This helps you create records like Notifications, Work Orders and so on faster.
- Scan Text Using Optical Character Recognition
  Use Optical Character Recognition (OCR) to scan text, numbers and codes using your device camera and fill the fields automatically.
- Search Items and Tasks in Modules
  You can search Work Orders, Notifications, Equipment, Functional Locations, Measuring Points, Time Sheets, Inspection Lots, and Usage Decisions.
- Add Attachments to Records
  You can add attachments like images, videos, and PDF documents to records like notification, work order and so on.
- Filter Records
  You can filter the records that appear on the left side section of a refine search results further based on date (from & to), associated Work Center, Notification type, status, Equipment and so on.
- Sort Records
  You can sort the records that appear on the left side section of the screen.
- Edit Records
  You can edit the details of the records like Notifications, Work Orders, Functional Location, Equipment, Measuring Points and so on.
- Configure preferences to view records of your choice
  You can view the records like Notifications, Work Orders, Equipment and so on of all the plants that you have access to. However, you can configure to view the records of a selected plants using User Preferences. You can also choose to download only the data that you want to view in offline mode, and save bandwidth and space on your device.
- View Log History
  Access the entire data sync history at one place using Log History.
- Switch Online/Offline
  When the network connection is not stable, you can switch to Offline mode and continue working. These offline transactions are stored in offline outbox.
- Process Transactions in Offline mode
  When you process your transactions when in offline mode, these transactions are stored in Offline Outbox with details like Work Order, Description, and the action performed on the record.
- Track Work Orders and Notifications by Geographical Locations
  Using mWorkOrder, you can track work orders by geographical location.
- Access Reference Documentation
  You can access manuals, guides, help files, design documents, references, and work instructions through Reference Documentation in both Online and Offline mode. These reference documents must be first configured as Active in RACE.
Create Notifications when Equipment needs Maintenance / Repair
When an equipment needs repair or maintenance, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, a work order is created, if required.
Create a Job / Work Orders for Equipment that needs Maintenance / Repair
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Monitor Asset Performance using Operator Rounds
An Operator Round is a task that is assigned to the operator who is responsible for a Functional Location or an Equipment maintenance in a Plant. This task helps the operator monitor performance of an asset and detect possible technical failures / equipment breakdown and avoid production losses.
Assign crew to work center and schedule jobs
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantity of materials at a plant.
Confirm validation of materials at a plant
Creating and Using Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Adding and Using Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Creating and Using Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Creating and Using Time Sheets
Use Time Sheets module to create time sheets for you and your team members.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Process Transactions in Offline mode

When you process your transactions when in offline mode, these transactions are stored in Offline Outbox with details like Work Order, Description, and the action performed on the record.

When the device is not connected to the network and you post a transaction, the modified line item is highlighted. You can modify this line item multiple times before the device connects to the network.

For example, when you modify and post the Work Order, the record is stored in Offline Outbox. However, you can update the Work Order from the details screen multiple times and repost it. Your latest changes are stored in the Offline Outbox. The transaction is synchronized when the device connects to the network. After synchronization, failed transactions remain in Offline Outbox. You can edit the details of failed transactions and repost them.

Note:

App prompts you if you log out without completing the synchronization.
If you uninstall or unregister, the transaction entries are removed from Offline Outbox.
The Work Orders with drafted failed form postings are not displayed in the Offline Outbox.

To access the Offline Outbox, tap the Data Sync icon on the Home screen and tap Offline Outbox. When you post transactions in Offline mode, the cloud icon shows the:

Count of records that are posted in Offline
Count of records that are failed to process
Sync status with a green check mark if successful. Else, a red cross mark is displayed.
Successful transaction synchronization is represented in blue
Number of transactions synchronized successfully are displayed.
If synchronization fails, red color with the number synchronization fails are displayed.
When the application is offline, a red band is displayed on top of the application.
Toggle switch is red in color when in offline mode.