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How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Download Data for Offline Use
Data in the backend systems is automatically downloaded onto your device when the device is online. You can manually configure the data that you want to download and save time.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
- Download Data for Offline Use
  Data in the backend systems is automatically downloaded onto your device when the device is online. You can manually configure the data that you want to download and save time.
- View Log History
  Before you switch to offline mode and get started with your work, view the log history to ensure that your device has downloaded the entire data that is required for completing your tasks. Incomplete data download causes errors. Error prone data causes rework and delays causing huge losses for your organization.
- Switch Online/Offline
  Use Online/Offline toggle button to switch between Online and Offline modes
- Process Transactions in Offline mode
  Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .
- How to Handle Low Bandwidth and No Network Scenarios
  You get alert messages in the following low bandwidth or no internet connection scenarios.
Monitor Asset Performance
Use Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Create and Use Time Sheets
Use Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantity of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Download Data for Offline Use

Data in the backend systems is automatically downloaded onto your device when the device is online. You can manually configure the data that you want to download and save time.

By default, mWorkOrder downloads all the records that you have access to onto your device for offline use. Downloading all the records is not only time consuming, but could slow down the performance of your device. To avoid this, you can configure to download only the data that you need for your tasks.

For example, The Plant filter in RACE is configured to display Work Orders for plants 1000, 2000, and 3000. but you want to view only the records for 1000, set the Plant filter as 1000 in the Offline Preferences screen.

You can set offline data synchronization preferences for all the modules and download records that you need. Once you complete your work, you can clear the data and sync again.

Note: You can view/set the filter value other than filters configured in RACE only if:

Related Collection Name is configured for the Filter Field in RACE.
You have the required roles / access permissions.

To configure to view the records of your choice:

Open User Profile and select Offline Preferences.
Tap on a module to configure and set values for the fields.
Tap the Back Arrow icon to return to the Offline Preferences screen.
Tap Save Preferences.

Note: To reset the Offline Preferences to global settings tap the Reset button.

Figure 1. Offline Preferences

Note: RACE configurator can define user preferences filters in RACE, so that the mWorkOrder users can configure preferences based on their location and minimize the time required for data synchronization.