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How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Process Transactions in Offline mode
Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
- Download Data for Offline Use
  Data in the backend systems is automatically downloaded onto your device when the device is online. You can manually configure the data that you want to download and save time.
- View Log History
  Before you switch to offline mode and get started with your work, view the log history to ensure that your device has downloaded the entire data that is required for completing your tasks. Incomplete data download causes errors. Error prone data causes rework and delays causing huge losses for your organization.
- Switch Online/Offline
  Use Online/Offline toggle button to switch between Online and Offline modes
- Process Transactions in Offline mode
  Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .
- How to Handle Low Bandwidth and No Network Scenarios
  You get alert messages in the following low bandwidth or no internet connection scenarios.
Monitor Asset Performance
Use Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Create and Use Time Sheets
Use Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantity of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Process Transactions in Offline mode

Once data is downloaded onto your device, you continue to do your tasks using the mWorkOrder application like you do when you are online. These offline transactions are stored in Offline Outbox .

For example, when you modify and post a work order, the record is stored in Offline Outbox. These changes are synchronized with backend systems when the turn on the online toggle switch. If the transactions have errors, they remain in Offline Outbox. You must open these transactions from Offline Outbox, correct the errors, and repost them.

The records that you work on in offline mode also appear in respective modules along with the regular list. The record that you created or updated in offline mode is displayed in Offline section highlighted in orange color to help you distinguish between offline or online. Also, if any existing record is updated, it is displayed in Online section highlighted in orange color.

For example, if you have created new Notification in offline mode, it appears in regular Notification list with a dummy notification number and also in offline outbox. When the application switches from offline to online mode, the dummy number is replaced with a regular number and the new records is moved from the Offline Outbox to the backend system.

Figure 1. Offline Regular List View

If you log out from the application when the shift ends, the pending or failed transactions are stored in Offline Outbox. When you log back into the application, you can access the pending or failed transactions from the Offline Outbox and reprocess them.

Figure 2. Offline Outbox

Note:

App prompts you if you log out without completing the synchronization.
If you uninstall or unregister, the transaction entries are removed from Offline Outbox.
The Work Orders with drafted failed form postings are not displayed in the Offline Outbox.

To access the Offline Outbox:

Tap the Data Sync icon in the Home screen.
Tap Offline Outbox.

When you post transactions in Offline mode, the cloud icon shows the:

Count of records that are posted in Offline.
Count of records that are failed to process.
Sync status with a green check mark if successful. Else, a red cross mark is displayed.
Successful transaction synchronization is represented in blue.
Number of transactions synchronized successfully are displayed.
If synchronization fails, red color with the number synchronization fails are displayed.