Create an Issue

To create an issue:

  1. Tap the Create icon on the bottom of the screen.
  2. Select the Create Issue option.
  3. In the Create Issue screen, do the following:
    1. Enter the issue title in the Title field.
    2. Enter the issue description in the Description field.
    3. Tap the Add Photo button in the Photo field to add images.
    4. Select the Category such as Observation, Maintenance, Incident, Near Miss, or Hazard.
      Figure 1. Create Issue
    5. Expand the More Details section, do the following.
      1. Select the Priority such as High, Medium, or Low.
      2. Select the relevant plant in the Plant drop-down.
      3. Select the relevant location in the Location drop-down.
      4. Select the relevant asset in the Asset drop-down.
      5. Select an operator or technician in the Assign to drop-down to assign the issue. Tap Save once you select the users.
      6. Select the Due Date and Time.
      7. Select the Status such as Open, In-Progress, or Resolved.
      8. Select the Yes toggle button of the Convert to ERP Notification field if you want to convert the issue to notification.
    Figure 2. Fill the details
  4. Tap the Submit button on top right.
    Figure 3. Submit Issue
    Issue Created Successfully message appears and you can see the newly created issue in the Open Issues tab. If the issue is assigned to you then you can see it in the My Issues tab.