Close a Work Order

Once you receive the completed work order from a technician, review all the details, including the completed operations, used components, recorded time, and any attached notes or images, and close the work order if no discrepancies are found.

To close a work order:

  1. Open the completed or submitted work order.
  2. Review the details, such as logs, comments, and supporting attachments, and tap Close Work Order.
    Figure 1. Close Work Order


  3. In the Close Work Order screen, add notes or attachments, and tap Close.
    A message, Work Order <name> closed successfully, is displayed, and the status is updated to Closed.