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Understand Digital Work Instructions
Use this guide to find the instruction for your job or round, prepare it for field conditions, follow its guidance, and report problems.

Title and Copyright
Copyright and Terms of Use page for Digital Work Instructions.
Preface
Use this guide according to your role and understand the related products and document conventions.
Understand Digital Work Instructions
Use this guide to find the instruction for your job or round, prepare it for field conditions, follow its guidance, and report problems.
- About Work Instructions
  Work Instructions provide prerequisites, safety information, media, and ordered steps before and during work-order or round execution.
- Compatible Devices and Applications
  Digital Work Instructions are authored in iCWP Web and consumed through the iMaintenance and mRounds mobile applications.
- Frequently Asked Questions
  Review common questions about finding, downloading, following, and reporting problems with Work Instructions.
Access Work Instructions
Open the instruction from the work context where it was assigned, or browse the available instruction library.
View Work Instructions in the Preferred Language
View a Work Instruction in an available language other than the default.
Follow a Work Instruction During Execution
Review prerequisites and follow the ordered guidance, then return to the active work order, operation, round, or task to continue execution.
Prepare Instructions for Offline iMaintenance Work
Before entering a low-connectivity area with iMaintenance, synchronize the job and download the instruction media required for offline work.

Introduction to Work Instructions

Use this guide to find the instruction for your job or round, prepare it for field conditions, follow its guidance, and report problems.

A Work Instruction supports execution but does not replace the work-order, operation, round, or task workflow in iMaintenance or mRounds.

Follow the technician or operator journey

Open the instruction from iMaintenance, mRounds, or the available instruction library.
For iMaintenance work, select an available language when needed and prepare media for offline use before leaving network coverage.
During execution, review prerequisites and follow the ordered steps while completing the actual work in the source application.
When guidance is unclear, incorrect, incomplete, or outdated, provide feedback and follow the approved escalation process for safety-critical concerns.