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Log in to Application
This Section guides users on how to securely access the platform using their credentials across web and mobile applications.
Troubleshoot Login Issues

Title and Copyright
Copyright and Terms of Use page for iPermits Configuration.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction
The iPermits Configuration Guide is your blueprint for shaping how iPermits works in your organization.
Log in to Application
This Section guides users on how to securely access the platform using their credentials across web and mobile applications.
- Log in to Platform Application
  You can access the platform using multiple login methods based on your organization’s configuration. This section explains how to sign in and access the iPermits Web Application.
- Troubleshoot Login Issues
Navigate to the iPermits Configuration
This section helps you get familiar with the layout of the platform and how to access various modules efficiently.
Customer Tenant Onboarding with Azure IDP
This section provides step-by-step instructions to configure a customer’s Azure Active Directory (Azure AD) for federated Single Sign-On (SSO) with Innovapptive mobile applications. It applies to IT administrators and implementation engineers performing customer onboarding.
Authentication Identity Configuration
This section explains how Innovapptive’s mobile applications handle user authentication in a multi-tenant deployment environment. The authentication framework is based on federated Single Sign-On (SSO) and secure token-based session management.
Manage Users & Roles
This section explains how administrators can onboard users, assign appropriate roles and permissions, and organize users into groups to control access and responsibilities across the platform
Maintain Master Data
This section explains how to set up and manage the core reference data required to configure iPermits, ensuring consistent behavior across permits, workflows, safety rules, and reports across plants and teams.
Configure iPermits Settings
The Core Settings in iPermits define how key features behave across your organization. These settings control fundamental aspects of daily use, such as mobile bottom navigation, dashboard availability, and AI-powered capabilities.
Integration Setup
This section explains how to integrate Work Order data or other source systems into iPermits to enable permit creation and ensure permits are aligned with operational work planning and execution.
Design and Manage Permit Template
This section explains how administrators can create and manage permit templates to standardize permit structure, validations, and compliance across plants.
Design and Manage JHA Template
This section explains how administrators can create and manage JHA templates to standardize JHA structure, validations, and compliance across plants.
Design and Publish Forms
This section explains how to create and manage configurable Forms that can be embedded into permits and JHAs to enforce safety and compliance before work begins.
Customize Platform Settings
Set Up Notifications
The Notification Engine gives administrators control over system-generated alerts, helping teams stay informed about workflow events without being overwhelmed. It’s integrated with the iPermit mobile app, enabling flexible communication across devices.

Troubleshoot Login Issues

If you forget your password:

Navigate to the Sign in page.
Click Forgot Password?
Enter your registered email and click Continue.
If two-factor authentication is enabled, verify using the code sent to your phone.
Follow the email link to set a new password.