Review a Permit Extension Request (Mobile)

Approve or reject a request to extend the validity of a permit from your mobile device.

Role: Permit Issuer with extension approval permission. Platform: Mobile.

To review an extension request:

  1. Tap My Permits tab.
  2. Tap the Extension Requested tab.
    The list shows the permits waiting for an extension approval.
  3. Tap the pending extension request permit.
  4. Tap Take Action.
    The Extension Request Details screen opens,
  5. Review the request details:
    1. Request Reason: Why the requester needs more time.
    2. Current End Time: When the permit is due to end now.
    3. Requested End Time: The new end time the requester asked for.
    4. Attachments: Any files the requester added. Tap a file to view it.
  6. To allow a different end time, tap the calendar icon in Extension End Time, select the date and time, and tap Confirm.
  7. Do one of the following:
    • Tap Approve to approve the request.
    • To reject the request, enter the reason in the Comment box, and then tap Reject.
  • If you approve, the message Permit Extension approved successfully appears, and the permit validity is updated to the new end time.
  • If you reject, the banner shows Rejected request.