How to Enable Technician and Supervisor Views

Use Scoping feature to enable Technician and Supervisor views.
Note: Supervisor view is enabled by default. You should enable TECH_V scoping ID to enable the Technician view.

To enable Technician view:

  1. Click Scoping on the left panel.
  2. Enter the App ID as TECH_V in the search field.

    You can also select the module name in the Module field and filter the App IDs.

  3. Select the App ID with TECH_V to enable.
  4. Assign /INVMWO/TECH_V parameter ID to user through SU01 in ECC.

    The above two conditions should be met in order to enable technician view for the user.

  5. Turn ON the ACTIVE toggle switch.
  6. Click Save.

    The Technician view is enabled in the application.

    You should enable following Work Order filters to display the work orders to the technician.
    • WOOPRA filter should be active.
    • Access Category needs to be updated with user group (/INVMWO/TECH, etc.)
    • Assign user group to user in SU01 in ECC.

    When the filter is active along with the user group assignment, then the user is able to view those work orders, which have operation splits assigned to the user. This adds another level of filtration which restricts the amount of data to be fetched on to the mobile device.