Add a Cause

To add a root cause to a notification, do the following tasks:
  1. In the right section of the New Notification screen, tap the Causes tab and then tap .
  2. Under Add Cause:
    1. In the Item field, select the item code.
    2. In the Causes Code Group field, select the cause group code.
      Figure 1. Add Cause to a Notification

      Image of add cause to notification

    3. Tap Save.
    4. Tap Yes in the confirmation window.

      The cause gets added and is displayed under Causes. The description associated with the selected value is also displayed. For example, the description of the Causes Code Group is displayed along with the code group that is selected.