Copyright and Terms of Use page for Connected Back Office.

Understand audience, know related documents and products and conventions followed in this document.

This chapter provides an overview of the mRounds application for Plant and Asset maintenance, covering topics such as its benefits, new features, enhancements, and system requirements.

This section provides guidance on logging in to the mRounds mobile application, including configuring a passcode and enabling Touch ID & Face ID.

The mRounds application consists of five screens, each designed to help you efficiently manage rounds, execute rounds, create issues and actions, and update user preferences. Below is a detailed overview of each screen.

Before you can begin executing round tasks, you must review and acknowledge the Shift Handover Report from the outgoing supervisor. This report summarizes completed tasks, outstanding items, unresolved issues, and any additional notes or attachments.

The mRounds mobile app is designed to work seamlessly, even in areas with poor or no network connectivity.

This section explains how to self-assign rounds, unassign rounds, and create ad-hoc rounds.

This section explains how to use the mRounds mobile application for inspecting assets and recording data.

Effective issue management is critical for maintaining operational efficiency and ensuring that equipment issues are addressed promptly. You can create, assign, resolve and close issues for anomalies identified during rounds to ensure proper tracking and resolution.

Managing actions is crucial for addressing critical tasks identified during rounds. Create an action to follow up on an issue that is marked resolved and close it once you review and gather the required information.

Shift logs provide a critical record of all activities and events that occur during your shift. These detailed records document actions taken, issues encountered, and task status, creating an essential information bridge between you, your team members, and supervisors. Shift logs help you:

Search and filters help you to find the relevant rounds, issues, and actions quickly based on criteria such as status, priority, date, or assigned personnel. These tools allow you to streamline task management, ensuring nothing is overlooked or delayed.

The User Profile allows you to manage personal and account-related information, reset the application to change domains, manually re-sync data with cache clearing, and update key operational details such as plant, unit, position, and shift. Customizing profile ensures information is up-to-date and tailored to enhance user experience.