Introduction
The Digital Work Instructions (DWI) Configuration Guide is your blueprint for defining how Digital Work Instructions operate across your organization.
Once DWI is enabled within iMaintenance and/or mRounds, this guide helps you transform the out-of-the-box capability into a structured, governed, and operationally aligned system tailored to your plants, maintenance practices, and compliance requirements.
Unlike deployment and infrastructure setup—which are typically managed by IT—this guide focuses on functional configuration. The settings described here determine how Work Instructions are created, controlled, accessed, versioned, secured, and made available to Supervisors and Operators across web and mobile applications.
From enabling DWI modules and configuring centralized repositories, to defining roles and permissions, AI capabilities, localization, and mobile navigation behavior, each section of this guide helps you align DWI with how your organization standardizes procedures, manages knowledge, and enforces safe execution in the field.
- Establish the foundation → Enable DWI, configure tenant-level controls, and define environment behavior across iMaintenance and mRounds.
- Control access and governance → Create roles, assign permissions, and enforce segregation of duties.
- Define repository behavior → Configure centralized or product-specific Work Instruction visibility across 1.0 and 2.0 environments.
- Manage feature availability → Enable or disable modules, AI capabilities, and mobile navigation elements.
- Support global operations → Configure localization, language management, and platform-level settings.
- Ensure operational alignment → Align DWI behavior with plant structures, asset hierarchies, and maintenance workflows.
- Manage user roles and permissions
- Maintain Master Data
- Customer Tenant Onboarding with Azure IDP
- Authentication Identity Configuration
- Log in to the Application
- Single Sign-On (SSO: Google or Microsoft)
- Troubleshoot Login Issues
- Configure Session Timeout
- Customize Platform Settings
