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Create Roles and Permissions
Roles control which Digital Work Instructions (DWI) modules a user can access. Each role defines what a user can view, create, review, approve, issue, or manage within the DWI system.
Manage Existing Roles

Title and Copyright
Copyright and Terms of Use page for Connected Back Office.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction
The Digital Work Instructions (DWI) Configuration Guide is your blueprint for defining how Digital Work Instructions operate across your organization.
Create Roles and Permissions
Roles control which Digital Work Instructions (DWI) modules a user can access. Each role defines what a user can view, create, review, approve, issue, or manage within the DWI system.
- Manage Existing Roles
Configure DWI Core Settings
The Core Settings in Digital Work Instructions (DWI) define how major DWI capabilities are made available across your organization. These settings determine whether Supervisors and Operators can access and use specific DWI modules, such as creating, managing, and executing Work Instructions.
Work Instructions Repository and iFrame Integration Model
Work Instructions can be created in both the iMaintenance (2.0) environment and mRounds (1.0). All Work Instructions are stored and maintained in a centralized repository in 2.0, which serves as the single source of truth.
Configure Bottom Navigation (Mobile)
The Bottom Navigation configuration controls whether the Work Instructions tab is visible in the DWI mobile application.
Configure AI
The AI configuration controls the availability of AI-powered features in DWI at the plant level.
Manage Localization
The Localization feature allows administrators to manage language translations for Innovapptive products across web and mobile applications.

Manage Existing Roles

To manage existing roles:

Use the More icon > Copy to clone an existing role and modify it for a new persona.
Use the More icon > Delete to remove a role that is no longer required.
Note:
- The Super Admin role cannot be edited or deleted. It can only be copied.
- You cannot delete a role that is currently assigned to users. Unassign users first, then delete the role.
- You cannot delete roles that are assigned to users or edit the Super Admin role.
- Assign permissions carefully to ensure segregation of duties — for example, the same user should not both issue and authorize permits unless required by policy.
Best Practice for DWI Role Design
Align roles with responsibilities:
- Author - Create, edit, archive, view, publish, restore, duplicate, auto-assign DWIs, and view feedback
- Work Instruction Reviewer / Supervisor - Create, edit, archive, view, publish, restore, duplicate, auto-assign DWIs, and view feedback
- Work Instruction Consumer (Technician/operator) on mobile - View, execute, submit feedback, and upload attachments in feedback
- Admin - Create, edit, archive, view, publish, restore, duplicate, auto-assign DWIs, and view feedback