Home (Dashboard)

The Home (Dashboard) screen shows work order distribution, technician workload, and pending approvals in one place.

Supervisor Dashboard

The Supervisor Dashboard is the central hub for monitoring and management of maintenance operations. It provides a consolidated view of:
  • Work order distribution
  • Technician workloads
  • Pending approvals
This gives supervisors the ability to:
  • View task allocation at a glance
  • Track technician progress
  • Quickly spot and address operational bottlenecks

The dashboard integrates alerts from multiple systems supporting early detection of critical events such as pressure or temperature anomalies.

For example: if Reactor-7 exceeds 80 psi, an alert is displayed.

The Supervisor Dashboard is divided into the following key sections:
Figure 1. Supervisor Dashboard


Tip:
Tap any dashboard section header (e.g., Work Orders, Overdue Work Orders, or Issues) to view a complete or filtered list of items for that section.
  • Header
    • Displays the greeting, name, current date, time, and shift details (e.g., 07:00 AM – 03:00 PM).
    • The Scan icon lets you scan the asset from the Dashboard.
    • The Outbox icon lets you view pending records or the transactions that are done in offline mode. You can delete entries that have not yet synced with SAP or those that failed to sync.
    • The Profile icon lets you view the personal profile details.
    • The Manual Sync icon lets you manually synchronize your device with the SAP backend. Use this whenever you want to ensure your app is fully up to date.
    • You can apply filters to view data for:
      • Today (Default)
      • Tomorrow
      • This Week
      • Custom (specific date or date range)
  • Work Orders
    • Select a category from the View by drop-down to view interactive widgets that help you quickly identify and prioritize pending tasks:
      • Priority: Displays work orders grouped by priority levels — Very High, High, Medium, and Low.
      • Status: Displays work orders grouped by their current status — Created, Released, In Progress, Completed, and Closed.
      • Type: Displays work orders grouped by their type — Preventive WO, Corrective WO, Breakdown WO, and Emergency WO.
    • Tap any category to open a filtered list of the corresponding work orders.
  • Overdue Work Orders
    • This section displays three interactive widgets Priority, Status, and Type that are categorized into different groups along with the count.
  • Issues
    • This section displays following three interactive widgets:
      • Priority: Displays issue grouped by priority levels — Very High, High, Medium, and Low.
      • Status: Displays issues grouped by their current status — Open, Released, In Progress, Completed, and Rejected.
      • Type: Displays issues grouped by their type — Corrective and Breakdown.
    • Tap any category to open a filtered list of the corresponding issues.
  • Scheduled Work Orders at Risk
    • Highlights work orders that are scheduled but at risk due to incomplete component kitting (status = Kitting not done).
    • Each card displays:
      • Work Order ID and Title
      • Priority
      • Equipment ID and Name
      • Assigned Technician
      • Start Time
      • Pending Spare Parts
      • Chat and Action buttons
    • Action options include:
      • Reschedule: Modify start and end dates
      • Reassign: Change the assigned technician
    • You can apply filters (Today, Tomorrow, 3 Days) and browse via a horizontal carousel (4 cards by default).
  • Pending Actions
    • Displays widgets for three types of pending items:
      • Technical Completion: Work orders with status = Completed.
      • Technician Assignment: Work orders without an assigned operation.
      • Timesheet Approval: Timesheets with status = Submitted & Unapproved.
    • Tapping a widget navigates the user to a filtered list view based on the selection.
  • Live Status Overview
    • Shows technician activity with the following columns:
      • Planned Utilization: The total planned work for the shift across all technicians.
      • Shift Progress: The total completed planned work for the shift, alongside today’s operations progress (completed/total).
      • Technician Name: The technician name with planned hours.
      • Operation: The operation or job the technician is currently working on, with a clickable link to open the full work order details.
      • Operation Status: The status of the operation (In Progress, On Hold, etc.).
      • Work Order: The work order the technician is currently working on.
      • Actions: Tap the Chat icon to start a conversation with the technician.
      • Show All: Tap to view the status of all technicians.
  • Issues Reported by Me
    • Displays issue counts categorized as:
      • Open
      • Released
      • In Progress
      • Completed
      • Rejected
    • Tap any category to view the corresponding filtered issue list.
  • Quick Actions
    • Provides shortcuts for the following frequently used actions:
      • Report an Issue
      • Create Work Order
      • View Equipment List
      • View Functional Locations List
Note:
The visibility and layout of dashboard widgets are RACE configurable and may vary based on your organization’s configuration.