Add a Cause

To add a root cause to a notification, perform the following tasks:
  1. In the right section of the New Notification screen, tap Causes and then tap .
  2. Under Add Cause:
    1. In the Item field, select the item code.
    2. In the Causes Code Group field, select the cause group code.
      Figure 1. Add Cause to a Notification

      Image of add cause to notification

    3. Tap Save.

      The cause gets added and is displayed under Causes. The description associated with the selected value is also displayed. For example, the description of the Causes Code Group is displayed along with the code group that is selected.