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Introduction to iMaintenance
This chapter provides an overview of the iMaintenance application for Plant and Asset maintenance, covering topics such as its benefits, new features & enhancements, and system requirements.
System Requirements
The application requires the following minimum system requirements for optimal performance.

Title and Copyright
Copyright and Terms of Use page for iMaintenance.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction to iMaintenance
This chapter provides an overview of the iMaintenance application for Plant and Asset maintenance, covering topics such as its benefits, new features & enhancements, and system requirements.
- Overview of iMaintenance Application
  iMaintenance is a mobile-first work order management solution designed to streamline maintenance operations in plants. It digitizes maintenance workflows, replacing paper-based processes with an intuitive mobile system. Supervisors and technicians can seamlessly create, assign, track, and complete work orders from anywhere, ensuring real-time updates and efficient task execution. By reducing manual data entry errors and optimizing asset maintenance, iMaintenance enhances productivity, minimizes downtime, and improves overall operational efficiency.
- iMaintenance Benefits for Supervisor and Technicians
- What’s New for Supervisors in iMaintenance
  This section highlights the latest features and enhancements introduced across recent iMaintenance releases for Supervisors.
- System Requirements
  The application requires the following minimum system requirements for optimal performance.
Get Started with the Application
View Push Notifications
Push notifications are instant alerts that keep you updated about the Issues assigned to you, task progress or status changes, actions taken by teammates and any updates related to work. These real-time notifications help you respond quickly to critical tasks, improving communication and reducing delays.
Search and Filter Records
Search and filters help you to find the relevant work orders, issues, operations, functional locations, and equipment quickly based on specific criteria.
Access Work Orders and Issues Quickly with Smart Sync
Optimizing your data sync settings helps you access relevant work orders and issues quickly while improving app performance. By selecting your plant and defining a sync period, you ensure that only necessary data is loaded, reducing unnecessary processing time and keeping information up to date.
Review Raised Equipment Issues
Reviewing reported issues promptly helps assess their urgency and impact on operations. Key details—such as description, priority, and status—help determine the appropriate course of action and prevent machinery breakdowns.
Create and Assign Work Orders
Identifying maintenance needs, creating and prioritizing work orders, assigning them to the right technicians, and ensuring timely completion helps you make informed decisions, adjust task assignments when needed, and keep operations running efficiently.
Close a Work Order
Once you receive the completed work order from a technician, review all the details, including the completed operations, used components, recorded time, and any attached notes or images, and close the work order if no discrepancies are found.
Approve or Reject Timesheets
Timesheets help track the time spent on Work Order operations, ensuring accurate labor records and efficient workforce management. Technicians log your work hours, including start and end times, break durations, and total time spent on each task. This information helps you monitor productivity, manage workloads, and ensure proper allocation of resources.
Personalize Your App with Theme and Language Options
The Settings section allows you to personalize your experience by adjusting the app’s theme and language and enabling push notifications. These options enhance visibility and usability, ensuring a seamless experience tailored to your needs.
View Equipment Details
Equipment refers to any machine or physical asset that requires regular maintenance, inspection, or repair to keep it running safely and efficiently. This can include industrial machinery, tools, and infrastructure used across various industries. Regular maintenance helps prevent breakdowns, improve performance, and meet safety and compliance standards.
View Functional Location Details
A Functional Location is a fixed position within a plant, building, or facility where equipment is installed and maintenance tasks are performed. It serves as a reference point for organizing assets, tracking maintenance activities, and managing historical data.
Access Help Center
The Help Center section provides easy access to FAQs and User Guides to assist you in using the application effectively. Follow the steps below to navigate the Help Center and find the information you need.
View User Profile

System Requirements

The application requires the following minimum system requirements for optimal performance.


System	Minimum Requirements
Compatible Form Factors	iOS - Tablets and Phones Android - Tablets and Phones
Compatible Device(s)	iOS Supported Versions: Latest iOS version (iOS 18.3.2) and two previous major versions. Example (as of iOS 18 being current): iOS 18, iOS 17, iOS 16 Android Supported Versions: Latest Android version (Android 15) and two previous major versions. Example (as of Android 15 being current): Android 15, Android 14, Android 13
Compatible Browser(s)	iOS (Safari) Supported Versions: Latest version (Safari 18.4) and two previous versions of Safari. Note: Based on the Safari version available with the corresponding iOS versions listed above. Windows 11 Supported on the latest and two previous major versions of the following browsers: Google Chrome - Example (as of Chrome version 135): Chrome 134, 132, 133 Microsoft Edge - Example (as of Edge version 135): Edge 135, 134, 133
Device Storage and Memory Requirement	All devices must have a minimum of 64GB of storage and 4GB of RAM to support online data processing effectively. A configuration of 64GB storage and 4GB RAM is recommended to ensure optimal performance, particularly when handling higher volumes of data, including document processing and offline storage capabilities. Actual performance may vary depending on the total volume of data being managed and the amount of available memory on the device.

Note:

"Current" refers to the officially released stable version available to the public at the time of access.
Compatibility may vary for beta or developer preview versions of operating systems or browsers.
It is recommended to keep devices and applications updated for the best security and feature support.