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Review Raised Equipment Issues
Reviewing reported issues promptly helps assess their urgency and impact on operations. Key details—such as description, priority, and status—help determine the appropriate course of action and prevent machinery breakdowns.
Reject Non-Impactful Issues
If an issue requires no action, you can reject it by providing a valid reason.

Title and Copyright
Copyright and Terms of Use page for iMaintenance.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction to iMaintenance
This chapter provides an overview of the iMaintenance application for Plant and Asset maintenance, covering topics such as its benefits, new features & enhancements, and system requirements.
Get Started with the Application
View Push Notifications
Push notifications are instant alerts that keep you updated about the Issues assigned to you, task progress or status changes, actions taken by teammates and any updates related to work. These real-time notifications help you respond quickly to critical tasks, improving communication and reducing delays.
Search and Filter Records
Search and filters help you to find the relevant work orders, issues, operations, functional locations, and equipment quickly based on specific criteria.
Access Work Orders and Issues Quickly with Smart Sync
Optimizing your data sync settings helps you access relevant work orders and issues quickly while improving app performance. By selecting your plant and defining a sync period, you ensure that only necessary data is loaded, reducing unnecessary processing time and keeping information up to date.
Review Raised Equipment Issues
Reviewing reported issues promptly helps assess their urgency and impact on operations. Key details—such as description, priority, and status—help determine the appropriate course of action and prevent machinery breakdowns.
- Release and Convert Issues into Work Orders
  If an issue requires action, release it, convert it into a Work Order, and assign it to a technician. This procedure ensures that necessary maintenance tasks are documented, prioritized, and addressed efficiently. Depending on the nature of the issue, you can either assign a technician immediately for urgent cases or create a detailed work order for planned corrective maintenance.
- Reject Non-Impactful Issues
  If an issue requires no action, you can reject it by providing a valid reason.
Create and Assign Work Orders
Identifying maintenance needs, creating and prioritizing work orders, assigning them to the right technicians, and ensuring timely completion helps you make informed decisions, adjust task assignments when needed, and keep operations running efficiently.
Close a Work Order
Once you receive the completed work order from a technician, review all the details, including the completed operations, used components, recorded time, and any attached notes or images, and close the work order if no discrepancies are found.
Approve or Reject Timesheets
Timesheets help track the time spent on Work Order operations, ensuring accurate labor records and efficient workforce management. Technicians log your work hours, including start and end times, break durations, and total time spent on each task. This information helps you monitor productivity, manage workloads, and ensure proper allocation of resources.
Personalize Your App with Theme and Language Options
The Settings section allows you to personalize your experience by adjusting the app’s theme and language and enabling push notifications. These options enhance visibility and usability, ensuring a seamless experience tailored to your needs.
View Equipment Details
Equipment refers to any machine or physical asset that requires regular maintenance, inspection, or repair to keep it running safely and efficiently. This can include industrial machinery, tools, and infrastructure used across various industries. Regular maintenance helps prevent breakdowns, improve performance, and meet safety and compliance standards.
View Functional Location Details
A Functional Location is a fixed position within a plant, building, or facility where equipment is installed and maintenance tasks are performed. It serves as a reference point for organizing assets, tracking maintenance activities, and managing historical data.
Access Help Center
The Help Center section provides easy access to FAQs and User Guides to assist you in using the application effectively. Follow the steps below to navigate the Help Center and find the information you need.
View User Profile

Reject Non-Impactful Issues

If an issue requires no action, you can reject it by providing a valid reason.

To reject an issue:

In the Issues screen, open the issue.
Tap the Reject Issue button at the bottom.
In the Reject Issue window, add the reason for rejecting the issue and tap Reject.
A message, Issue <number> has been successfully marked as rejected, is displayed.