What's New
Technician
Supervisor
Implementation
What's New in the iMaintenance Application – 2604
📲 Digital Work Instructions
- Standalone DWI Viewer: Technicians can now open Digital Work Instructions directly in the mobile app, follow steps in sequence, view warnings, hints, and checklists, and track progress without leaving the work order.
- DWI Assignment at Work Order & Operation Level: Digital Work Instructions can now be attached automatically or manually to both work orders and individual operations, giving technicians the right procedure for the exact task.
- In-Progress DWI Tracking: Technicians can see partially completed work instructions with completion percentage and resume from where they stopped.
- Step-Level Feedback: Each DWI step can now be marked OK or NOK, with reasons and supporting attachments for better procedure quality tracking.
- Video & Image Interaction: Technicians can play videos in full screen, use playback controls, and zoom into images or diagrams for clearer execution guidance.
⚙️ Work Orders & Operations
- Background Download During Initial Sync: Attachments and DWIs now download in the background, so users can start using the app without waiting for all content to finish syncing.
- Filter Work Orders & Issues by User Status: Users can quickly narrow down work orders and issues by status directly from the mobile list view.
- Bulk Delete for Work Order Details: Operations, components, and forms can now be selected and deleted together, reducing cleanup time when large work orders need changes.
- Task List Long Text Auto-Copy: Operation long text from SAP Task Lists is now copied automatically into work order operations, so technicians get the full instruction context without manual entry.
🤖 AI-Assisted Maintenance
- AI-Ranked Equipment & FLOC Suggestions: AI recommendations for equipment and functional locations are now sorted by confidence score, helping users select the most relevant asset faster.
- AI-Assist Reads DWI Content: AI-Assist can now reference Digital Work Instruction content during execution, making its guidance more contextual and useful.
- AI Issue Detect Supports Technical IDs: Users can now search using technical IDs and get the correct equipment details, improving reliability at sites that rely on technical identifiers.
🧩 Forms & Template Configuration
- Multi-Line Text in Embedded Forms: Form tasks now support multi-line text input and render correctly in PDF outputs, making longer instructions and responses easier to capture.
- Combined Items & Causes Template: Administrators can configure items and causes in a single template, reducing duplicate setup and aligning better with SAP-style issue handling.
- Configurable DWI Field in Work Order Templates: Admins can add a dedicated Digital Work Instructions field to work order templates with role-based access control.
🔄 SAP Sync & Data Integrity
- Accurate Equipment & FLOC Status Sync: Inactive and deletion-flag statuses now take priority during sync, so technicians see the correct asset availability on mobile.
- Plant-Timezone Confirmation Timestamps: Operation confirmation dates and times are now converted using the plant timezone, preventing mismatch between mobile, middleware, and SAP.
- Components Persist After TECO: Work order components remain visible after technical completion and delta sync, improving consistency between iMaintenance and SAP.
- All Attachment Types Displayed: iMaintenance can now retrieve and show all attachment types linked to maintenance objects across online and offline modes.
🖥️ MCC & Platform Improvements
- Active Filter Indicator in MCC: Filter icons now visually show when filters are active, so supervisors know when the visible list is filtered.
- Operation Control Key Filtering: Supervisors can view and filter operations by Control Key in MCC, making it easier to assign the right work to the right technicians.
- Tenant-Level Color Configuration: Administrators can configure colors for Issue Types, Work Order Types, and System Statuses even when Risk Matrix is disabled.
- Private S3 File Downloads: File downloads and attachment uploads now use private S3 endpoints with product-specific folder structures for stronger security and cleaner organization.
