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Understand the Work Instruction Lifecycle
Use this guide to create, publish, assign, maintain, and retire Work Instructions throughout their controlled lifecycle.
Frequently Asked Questions
Review common questions about creating, linking, updating, publishing, and retiring Work Instructions.

Title and Copyright
Copyright and Terms of Use page for Digital Work Instructions.
Preface
Use this guide according to your role and understand the related products and document conventions.
Understand the Work Instruction Lifecycle
Use this guide to create, publish, assign, maintain, and retire Work Instructions throughout their controlled lifecycle.
- About Work Instructions
  Work Instructions enable supervisors and subject matter experts to create, publish, assign, and maintain standardized procedures.
- Compatible Devices and Applications
  Digital Work Instructions are authored in iCWP Web and consumed through the iMaintenance and mRounds mobile applications.
- Frequently Asked Questions
  Review common questions about creating, linking, updating, publishing, and retiring Work Instructions.
Review the Dashboard and Instruction Statuses
Use the dashboard to find instructions, review their status, and choose whether to create, edit, share, duplicate, export, or archive them.
Create Work Instructions
Choose video, document, or scratch as the starting method, then complete the common authoring and publication steps.
Assign Work Instructions
Connect a published Work Instruction to the iMaintenance or mRounds work context where the field user needs it.
Review Instructions Feedback
Review technician and operator feedback to decide whether a published instruction needs clarification or correction.
Update and Version an Instruction
Revise an instruction when equipment, safety requirements, procedures, or field feedback changes, then publish the controlled update.
View Work Instructions in the Preferred Language
Work Instructions are displayed in the language selected in your profile settings, provided they are available in that language.
Control Offline Availability
Understand how plant and user permissions affect Work Instruction downloads.
Archive and Restore Instructions
Remove an instruction from active use without deleting its history, and restore it when the procedure becomes applicable again.
Find and Use Work Instructions
Search or filter the library to find an instruction, then use the actions available for that record.
Appendix A: Authoring Quality Checklist
Use these guidelines to write clear, consistent Work Instruction steps.

Frequently Asked Questions

Review common questions about creating, linking, updating, publishing, and retiring Work Instructions.

What is the purpose of Work Instructions (DWI)?
Work Instructions helps supervisors create, manage, and distribute standardized procedures, ensuring operators follow consistent, safe, and approved work practices.
Can Work Instructions be linked to work orders and operations?
Yes. Instructions can be associated with an entire work orders or with individual operations within a work order.
Can I add images, videos, and safety information to instructions?
Yes. Work Instructions can include media, prerequisites, tools, PPE requirements, warnings, hints, and other supporting content.
How do I update an existing Work Instruction?
Open the instruction in edit mode and update its details, steps, media, prerequisites, or sections. After reviewing the changes, publish the new version.
What happens when an instruction is no longer needed?
You can archive the instruction to remove it from active use while retaining it for future reference or compliance purposes. Archived instructions can be restored later if needed.