Troubleshoot Permit Execution
Check common causes when a permit action or record is unavailable.
| Problem | Check |
|---|---|
| Action is not displayed | Role permission, permit status, plant access, and whether the action applies to the selected permit |
| Work order or operation is missing | Plant, work center, date filters, operation status, and synchronization range |
| Cannot acknowledge or start | Permit issue status, JHA approval, mandatory questions, PPE, field validation, validity, and required forms |
| Cannot surrender or close | Open work, pending forms, incomplete checks, active personnel, permit validity, and synchronization failures |
| QR scan does not open the permit | Camera permission, QR permission, plant access, connectivity, and permit status |
| Offline change did not synchronize | Outbox status, network, required fields, permission, and server validation message |
Next: Return to the permit list, dashboard, or active record after completing this task.
