Troubleshoot Permit Execution

Check common causes when a permit action or record is unavailable.

Problem Check
Action is not displayed Role permission, permit status, plant access, and whether the action applies to the selected permit
Work order or operation is missing Plant, work center, date filters, operation status, and synchronization range
Cannot acknowledge or start Permit issue status, JHA approval, mandatory questions, PPE, field validation, validity, and required forms
Cannot surrender or close Open work, pending forms, incomplete checks, active personnel, permit validity, and synchronization failures
QR scan does not open the permit Camera permission, QR permission, plant access, connectivity, and permit status
Offline change did not synchronize Outbox status, network, required fields, permission, and server validation message

Next: Return to the permit list, dashboard, or active record after completing this task.