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Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Create an Emergency Work Order
You can create an Emergency Work Order for which Release, Operations Confirmation and Goods Issues happen automatically.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
- Overview of Work Orders Area in Home screen
  The Work Orders area in the home screen of the mWorkOrder application provides you the following details.
- Work Orders Screen Overview
  This topic helps you understand how the work orders screen is structured in the mWorkOrder application.
- Copy a Work Order to create a new Work Order
- Create a Work Order
- View work orders on a Calendar
  You can view the work orders and related information along with navigations to the respective objectives from the calendar view.
- Release a Work Order
  Once a Work Order is created, it is assigned to a person/group/team. The person/group/team must then acknowledge their acceptance by releasing the Work Order. Work orders must be released before they are processed by the field technicians. Before you release a work order, check the history of work orders for the equipment or functional location.
- Add Crew to Work Center and Assign Jobs
- Execute a Work Order
  Once a Work Order is released and assigned to a technician, the technician executes the work order. Execution of a work order could require all or a few of these tasks.
- Close a Work Order
  Once you finish the tasks assigned to a work order, close it.
- Create a Measurement Document
  You can create a measurement document for Measuring Points in Operations, Objects, and Reading List for the work order from the operation detail screen while confirming the operation.
- Create Follow-Up Notification
  Follow-up notification is used to notify malfunction findings while executing maintenance activities of a Work Order. You can create the Follow-up Notifications for the Work Orders with statuses Technically Completed, Released, and Created.
- Create an Emergency Work Order
  You can create an Emergency Work Order for which Release, Operations Confirmation and Goods Issues happen automatically.
  - Create Work Order / Emergency Work Order from GIS Map
    You can create Work Order / Emergency Work Order from the GIS Map (LatLonGo). Release, Operations Confirmation and Goods Issues are completed automatically once the Emergency Work Order is created.
- Create a Manual Work Order
- View Push Notification for Work Orders
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all details of work done and track entire service history of equipment and functional location right within the mWorkOrder application.
Create and Use Time Sheets
Use the Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantities of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Check Plant and Storage Location Stock
If you are using Stock Overview module, check the following link,
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use the Technical Objects module to search and view technical objects such as Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location lists based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Create an Emergency Work Order

You can create an Emergency Work Order for which Release, Operations Confirmation and Goods Issues happen automatically.

To create an Emergency Work Order:

Tap the Option Menu icon on the Work Orders module in the home screen.
Tap Emergency WO.
Select the Order Type in Emergency WO pop-up and tap Create.
In the left section of the Create Work Order screen, verify/enter the following:
- Order Type: This value is defaulted based on your selection.
- Priority: Select the Priority from the list.
- Plant: Select the Plant from the list.
- Description: Enter description.
- User Status: Auto populates based on configured default settings.
Tap Save.
In the pop-up screen, tap View WO List to navigate to the work order that you created and add additional details. Work Order Timer shows the updated time even if the app is crashed or forcibly closed (terminated from background).
Figure 1. Create Emergency Work Order

For information on how to create a work order, see the following:
After the Work Order Timer is stopped,
- Work Order Operations/Activities are fully confirmed.
- Goods Issue is processed for the Components.
- Work Order status is set to Released.