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You can access the platform using multiple login methods based on your organization’s configuration.

Title and Copyright
Copyright and Terms of Use page for iMaintenance Configuration.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction
The iMaintenance Configuration Guide is your blueprint for shaping how iMaintenance works in your organization.
Log in to Application
- Log in to Platform Application
  You can access the platform using multiple login methods based on your organization’s configuration.
- Troubleshoot Login Issues
Navigate to the iMaintenance Configuration
Customer Tenant Onboarding with Azure IDP
This chapter provides step-by-step instructions to configure a customer’s Azure Active Directory (Azure AD) for federated Single Sign-On (SSO) with Innovapptive mobile applications. It applies to IT administrators and implementation engineers performing customer onboarding.
Authentication Identity Configuration
This chapter explains how Innovapptive’s mobile applications (such as mWorkOrder, mRounds, and mTag) handle user authentication in a multi-tenant deployment environment. The authentication framework is based on federated Single Sign-On (SSO) and secure token-based session management.
Manage Users & Roles
Maintain Master Data
Configure iMaintenance Core Settings
The Core Settings in iMaintenance define how the product behaves across your entire organization. These settings control fundamental aspects of daily use, such as session timeouts, chat availability, measuring points, auto-timers, AI enablement, issue creation, root cause analysis, attachments, and more.
Integrate External Systems
Manage Maintenance Operations
Review Observations
The Observations module allows supervisors to view and manage issues reported through the iMaintenance mobile app. These issues are typically tied to specific assets and locations within a plant.
Design and Manage Forms
Forms are essential for capturing structured field data in the iMaintenance mobile application. This chapter covers everything from manually creating and publishing forms to leveraging AI for auto-generation to managing archived forms.
Set Up Configurations with RACE
Configure Risk Evaluation with the Risk Matrix
Customize Platform Settings
Set Up Notifications
Build Dashboards and Reports

Log in to Platform Application

You can access the platform using multiple login methods based on your organization’s configuration.

Basic Authentication

Use your company registered email and password to log in.

Open the application.
Enter your Email Address and Password.
Click Sign in.
Select Remember me to save login credentials. (Optional)

Single Sign-On (SSO: Google or Microsoft)

You can also sign in using your Google or Microsoft account—whichever is enabled for your organization.

On the login screen, click Sign in with Google or Sign in with Microsoft.
Select or enter your account credentials.

Note:
If this is your first time, the same button completes your sign-up process. If your browser has saved Google or Microsoft accounts, they will appear automatically for quicker selection.