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iMaintenance Configuration Guide
  1. Home
  2. Maintain Master Data
  • Title and Copyright

    Copyright and Terms of Use page for iMaintenance Configuration.

  • Preface

    Understand audience, know related documents and products and conventions followed in this document.

  • Introduction

    The iMaintenance Configuration Guide is your blueprint for shaping how iMaintenance works in your organization.

  • Log in to Application
  • Navigate to the iMaintenance Configuration
  • Customer Tenant Onboarding with Azure IDP

    This chapter provides step-by-step instructions to configure a customer’s Azure Active Directory (Azure AD) for federated Single Sign-On (SSO) with Innovapptive mobile applications. It applies to IT administrators and implementation engineers performing customer onboarding.

  • Authentication Identity Configuration

    This chapter explains how Innovapptive’s mobile applications (such as mWorkOrder, mRounds, and mTag) handle user authentication in a multi-tenant deployment environment. The authentication framework is based on federated Single Sign-On (SSO) and secure token-based session management.

  • Manage Users & Roles
  • Maintain Master Data
    • Create a Plant
    • Create a Shift
    • Create a Location
    • Create an Asset
    • Create UOM
    • Create a Global Response Set
    • Bulk Upload Master Data

      Bulk upload reduces manual effort for setting up master data.

  • Configure iMaintenance Core Settings

    The Core Settings in iMaintenance define how the product behaves across your entire organization. These settings control fundamental aspects of daily use, such as session timeouts, chat availability, measuring points, auto-timers, AI enablement, issue creation, root cause analysis, attachments, and more.

  • Integrate External Systems
  • Manage Maintenance Operations
  • Review Observations

    The Observations module allows supervisors to view and manage issues reported through the iMaintenance mobile app. These issues are typically tied to specific assets and locations within a plant.

  • Design and Manage Forms

    Forms are essential for capturing structured field data in the iMaintenance mobile application. This chapter covers everything from manually creating and publishing forms to leveraging AI for auto-generation to managing archived forms.

  • Set Up Configurations with RACE
  • Configure Risk Evaluation with the Risk Matrix
  • Customize Platform Settings
  • Set Up Notifications
  • Build Dashboards and Reports

Maintain Master Data

The Master Data module holds the foundational elements of your system—plants, locations, shifts, assets, units of measurement, and response sets. Proper configuration ensures consistency across forms, workflows, and analytics.

This chapter has the following topics:
  • Create a Plant
  • Create a Shift
  • Create a Location
  • Create an Asset
  • Create UOM
  • Create a Global Response Set
  • Bulk Upload Master Data
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