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Report and Manage Issues
Report a new equipment problem, reuse a similar issue when appropriate, or correct an incorrect work-order link.
Delink Work Order from Follow-up Issue
Delink a work order when a follow-up issue was associated with the wrong job; the issue itself remains available.

Title and Copyright
Copyright and Terms of Use page for iMaintenance.
Preface
Understand audience, know related documents and products and conventions followed in this document.
Introduction to iMaintenance
Use this guide to prepare for the shift, report equipment issues, execute assigned work, and complete the required work records in iMaintenance.
Get Started with the Application
Sign in and learn the screens and controls you need before finding and executing assigned maintenance work.
Prepare for Your Shift
Before the shift begins, set the synchronization scope, review notifications, find priority work, and confirm the required records are available.
Report and Manage Issues
Report a new equipment problem, reuse a similar issue when appropriate, or correct an incorrect work-order link.
- Create an Issue
  Report an equipment or functional-location problem using text, voice, or an image so a supervisor can assess the required action.
- Delink Work Order from Follow-up Issue
  Delink a work order when a follow-up issue was associated with the wrong job; the issue itself remains available.
- Create an Issue from Existing One
  Use Duplicate to create a new issue from an existing one instead of creating one from scratch.
Execute a Work Order
Review the configured safety and job prerequisites, perform the assigned operations, record the work, and complete the work order.
View Equipment Details
Review equipment information, related work, documents, hierarchy, and measuring points.
View Functional Location Details
Review a functional location, its hierarchy, associated equipment, documents, history, and measuring points.
Settings, Help, and Profile
Manage display and language preferences, open support resources, and review your profile and session history outside the active work journey.

Delink Work Order from Follow-up Issue

Delink a work order when a follow-up issue was associated with the wrong job; the issue itself remains available.

To delink an issue from a work order:

Navigate to the Issues screen.
Open the follow-up issue.
Tap the More icon on the right side.
Select Delink from Work Order.
Tap Delink in the confirmation pop-up.

The associated work order is delinked from the follow-up issue and the Status is changed to Released.

The work order is delinked, both records remain available, and the Issue status changes to Released. Return to the issue or work order you were reviewing.