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Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
Review and Sync the Outbox
Use the Outbox to review work saved on the device while offline. Entries synchronize automatically after the device reconnects.

Title and Copyright
This page identifies the guide, release, publication details, copyright, and terms of use.
Preface
This guide is for Operators who execute rounds in the mRounds mobile app. It explains the conventions, related information, and support contacts used throughout the guide.
What Your Administrator Controls
Some of what you see in mRounds is set by your administrator, so a screen or option described in this guide may not appear on your device.
Overview of mRounds
As an Operator, use mRounds to follow planned inspection routes, record asset readings, report abnormal conditions, and pass accurate information to the next shift.
Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
- Log in for the First Time
  Use the standard sign-in method the first time you open mRounds. The setup also creates your passcode and, when enabled, quick biometric access.
- Log in with SAP IDP
  Use SAP Identity Provider credentials when your organization has configured SAP IDP for mRounds sign-in.
- Hand Over a Shared Device to the Next Operator
  On a shared device, sign out the previous Operator before the next Operator signs in. This keeps work, preferences, and handover responsibility tied to the correct user.
- Accept the Shift Handover Report
  Review and accept the previous shift’s handover before starting rounds. The report gives you the open work, exceptions, notes, and attachments that may affect your shift.
- Work Offline
  Use offline mode when your route has poor or no connectivity. Synchronize first so the assigned rounds and required data are available on the device.
- Review and Sync the Outbox
  Use the Outbox to review work saved on the device while offline. Entries synchronize automatically after the device reconnects.
- Review an Entry Waiting to Synchronize
  Check an Outbox entry that remains waiting after connectivity returns. The status helps you determine whether to wait for background synchronization or report the problem.
- Find Your Way Around the App
  Use the Home, Rounds, Issues, Actions, and More screens to find assigned work, track progress, report findings, and complete shift activities.
Find and Claim Your Rounds
Assign an open round to yourself, create an ad hoc round, or unassign a round you cannot complete.
Execute the Round
Use this chapter once a round is assigned to you and you are ready to start work. It sets out the normal path through a round, and the side paths to take when something does not go to plan.
Choose an Issue or an Action
Choose how to record follow-up work when a round reveals an abnormal condition or a separately assignable activity.
Close Your Shift
End the shift by bringing active work to a safe stopping point, recording unresolved conditions, and submitting a clear handover to the incoming shift.
Search and Filter Rounds, Issues, and Actions
Use search and filters when you need to find a specific round, Issue, or Action without scanning every record in the list.
Troubleshoot Common Problems
Use this guidance when a round, scan, response, handover, or synchronization step does not work as expected.
Customize Your Settings
Set your plant, unit, position, and shift, choose what data synchronizes, and change the theme and language.

Review and Sync the Outbox

Use the Outbox to review work saved on the device while offline. Entries synchronize automatically after the device reconnects.

When and why: Check the Outbox whenever you are unsure whether your offline work has synchronized, or before ending a shift where you worked without a network connection.

To review rounds created or changed offline:

Open the User Profile screen.
Tap Outbox.

Figure 1. Offline Outbox
Review the list of pending rounds waiting to be synchronized.
Each entry shows the round details and current sync status, so you can monitor your offline work until synchronization completes.
- You can continue modifying offline rounds even before they sync.
- Synchronization happens automatically in the background once connectivity is restored.

You can confirm which of your offline rounds are still pending sync and which have already reached the server.

When the action is unavailable: If an entry stays pending after connectivity is restored, see Review an Entry Waiting to Synchronize.

Next: Return to Find Your Way Around the App and open the work for your shift.