Assign a Work Order at Header and Operation Level

You can assign work orders and operations within a work order to different technicians for more granular task management.

To assign a work order at the header level:
  1. In the Maintenance Control Center screen, click Assign for the desired work order.
  2. In the Assign Work Order window:
    • Select Work Center from the drop-down.
    • Select Assignee from the drop-down list.
    • Click Assign.
To assign a work order at the operation level:
  1. In the Maintenance Control Center screen, click Show <X> Operation(s) for the desired work order.
  2. In the Operation Details window, click Assign next to the operation.
  3. In the Operation Assignment window:
    • Select a technician from the Assignee drop-down.
    • Specify the operation duration.
    • Click Add Slot to assign multiple time slots if needed.
    • Click Save.
    Note:
    • Click Edit next to the technician's name to make changes.
    • You can change the assignee until the work order is marked as Completed.