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Integrate mRounds with External Systems
Configure external-system connections for master data synchronization, data export, email, and maintenance integrations.
Send mRounds Issues to Benchmark Gensuite
Connect mRounds to Benchmark Gensuite to send Issue data as Concern Reports.

Title and Copyright
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Preface
Understand audience, know related documents and products and conventions followed in this document.
What's New for mRounds Configurators
Find new and expanded configuration guidance for Maximo, Dozuki, AVEVA PI, iMES, Gensuite and Shift Handover Reports.
Integrate mRounds with External Systems
Configure external-system connections for master data synchronization, data export, email, and maintenance integrations.
- Establish a Connection with FTP Server for Data Export
  An FTP (File Transfer Protocol) server connection allows mRounds to transfer large volumes of data to external systems for reporting, backup, or further processing. Establishing this connection enables the export of rounds data and reports to FTP servers without manual intervention, ensuring a smooth and automated process for data storage and sharing.
- Establish a Connection with ODBC for Database Integration
  The ODBC (Open Database Connectivity) connector allows mRounds to directly interface with external databases. This connection is crucial for exporting rounds data to an organization’s internal databases, enabling further analysis and integration with other systems like reporting tools or custom dashboards.
- Configure an SMTP Server for Automated Email Notifications
  Configuring an SMTP (Simple Mail Transfer Protocol) server allows mRounds to send automated email notifications to stakeholders about task completions, issues, and important updates. This connection ensures timely communication about maintenance operations.
- Establish a Connection with SAP for Master Data Integration
  Connect mRounds to SAP and synchronize master data from SAP.
- Establish a Connection with Maximo for Master Data Integration
  Connect mRounds to Maximo to synchronize Locations and Assets, and configure Maximo work order events when required.
- Establish a Connection with Enablon for EHS Incident Management
  If an Environment, Health, and Safety (EHS) issue is raised in the mRounds application, the details are automatically transferred to the Enablon incident management tool, creating a corresponding event. Additionally, if an SAP notification is generated for the same issue, mRounds sends the notification number along with the issue details to Enablon.
- Send mRounds Issues to Benchmark Gensuite
  Connect mRounds to Benchmark Gensuite to send Issue data as Concern Reports.
  - Enable Gensuite and Prepare Existing Plants
    Enable the tenant connector and prepare existing plant Issue templates for Gensuite integration.
  - Prepare the Issue Form for Gensuite
    Add the ROC fields and Generate Gensuite Report switch to the plant's Issue form.
  - Create a Benchmark Gensuite Connection
    Save the customer's Gensuite credentials and API endpoints in a reusable tenant connection.
  - Map Plant Issues to Gensuite Concern Reports
    Configure a real-time outbound Issues integration and map its fields and picklist values for a plant.
- Configure the Dozuki Integration
  Enable the Dozuki integration and set its API endpoint and administrator credentials for the tenant.
- Integrate mRounds with AVEVA PI
  mRounds can receive PI event frames, acknowledge them in PI, and write round readings back to PI attributes.
- Connect Shift Handover Reports to Platform Alerts and IMES
  Show platform Alerts and IMES query results in mRounds Shift Handover Reports.
Onboard Tenants/Super Admins
Use the Tenant Management module to create tenant or super admin roles for onboarded customers/user and provide access to the applications and modules.
Create and Manage Master Data
Master Data forms the foundation of the system, providing essential information such as plants, shifts, locations, assets, units of measurement, and response sets. Properly setting up master data ensures seamless work order management, asset tracking, and operational efficiency.
Onboard Users and Assign Roles
Use the User Management module to create roles and so on, create users, and assign relevant roles to the users.
Invoke mRounds Tasks Using APIs
Innovapptive exposes certain APIs that can be used by applications and create tasks like creating operator rounds, dynamically generate round plans, and so on.

Send mRounds Issues to Benchmark Gensuite

Connect mRounds to Benchmark Gensuite to send Issue data as Concern Reports.

When a plant has a Gensuite integration, mRounds sends its Issues to Benchmark Gensuite as Concern Reports in real time through Integrations Manager. For each new or updated Issue, the Gensuite connector gets a token from the authentication endpoint and posts the mapped fields to the Concern Reports endpoint.

Before you start

Administrator access to the mRounds web app, with the Integrations Manager module enabled for the tenant.
The Gensuite Client ID and Client Secret, issued by the customer's Gensuite administrator.
The customer's Gensuite tenant base URL, for example https://<customer-host>/apiv1.
The Gensuite field names for Concern Reports, and the exact picklist values Gensuite accepts for Type, Department, and Status.
The mRounds plants that send Issues to Gensuite, and the matching Gensuite Site ID for each.
Network allowlisting, if the customer restricts inbound API calls to Gensuite.

Setup order