What’s New for Supervisors in iMaintenance

Alert Supervisors to Blocked Work

Receive push notifications for blocked and cleared operations, with details available in work order chat and Alerts. Use the Needs Attention widget to view, prioritize, and manage blocked operations in your scope.

For more information, see View Push Notifications for Blocked Work.

Offline Capability and Cached Asset Access

Access cached asset or location history and attachments offline. Work Orders with missing duration information are excluded from assignment and scheduling until the duration is corrected.

For more information, see Create and Assign Work Orders.

Acknowledge an Issue with Notes and Supporting Evidence

Acknowledge issues from the details screen by adding notes and file attachments. Acknowledgment history is maintained for audit and review.

For more information, see Assess Issues.

Set Priority and Schedule Dates from the Risk Matrix

Set Work Order priority through a completed Risk Matrix, with authorized users able to override it. When risk-based scheduling is enabled, scheduling and target dates are populated automatically during Work Order creation on Mobile.

For more information, see Start a Work Order.

View Job Plans on the Work Order

Use synchronized Job Plans to structure Work Orders with reusable task steps and planned labor, tools, and materials, keeping work planning aligned with mobile execution.

For more information, see Add Operations from a Task List.

Manage Work Order Tasks and Activities from Mobile

Add and edit Work Order Tasks from Mobile, including tasks created from configured form templates with their own assignments, labor, and materials. Changes sync, while technicians can view tasks and activities in Work Order Details.

For more information, see Manage Work Order Tasks and Activities.

Assign Multiple Technicians to One Work Order

Assign multiple technicians to a Work Order or individual tasks, with each technician’s time, labor costs, and completion tracked separately. The Work Order status reflects the progress of its individual assignments.

For more information, see Assign Multiple Technicians.

Show Site-Specific Statuses for Work Orders and Service Requests

Filter Work Orders and Service Requests using the site-configured status names displayed in the system.

For more information, see Search and Filter Records.

Check Parts Availability from the Work Order

Check storeroom availability, on-hand balances, planned materials, and asset-specific spare parts through Asset BOM information when planning Work Orders.

For more information, see Add Components.

Load the Right Inspection Form from the Job Plan

Configure inspection forms to load automatically based on the Job Plan for PM or calibration Work Orders, or the asset or Work Order type for corrective work.

For more information, see Add Forms.

Create Linked Follow-Up Work Orders

Track follow-up Work Orders linked to the original through the Related Records tab. Follow-up requests created offline are submitted upon reconnection without creating duplicates, when offline creation is configured.

For more information, see Create a Follow-on Work Order.

Select Technicians Without Duplicate Entries

Assign technicians from Mobile using a list that displays each technician once while retaining their valid craft options.

For more information, see Assign Work Order to Technician.

See Wrench Loss Across the Work Order

Supervisors can review total wrench loss across Work Order operations, grouped by reason and ranked by duration, in the Wrench Loss tab and TECO screen to identify recurring blockers. Configure where wrench loss details appear during Work Order execution and closeout, including operation-level and Work Order totals. Plant-level settings and separate reporting and clearing permissions control blocker visibility and access, with offline support.

For more information, see Review Wrench Time Loss.

View an Asset’s Activity in Asset 360

Asset 360 provides recent Work Orders, issues, and maintenance history in one view. Use the available filters to focus on the relevant status or record type, then open the Work Order directly from the asset activity.

For more information, see View Equipment Details.

Validate Component Quantity Before Saving

Prevent Components with a Required Quantity of 0 from being saved. A validation message is displayed when an invalid quantity is entered.

For more information, see Add Components.

Filter Materials by Purchase Order Text

Search for materials using Purchase Order Text when adding or editing a Work Order Component. Use it alone or with Material Group and Storage Location filters to quickly find the required material, both online and offline.

For more information, see Add Components.