Home
Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
Find Your Way Around the App
Use the Home, Rounds, Issues, Actions, and More screens to find assigned work, track progress, report findings, and complete shift activities.

Title and Copyright
This page identifies the guide, release, publication details, copyright, and terms of use.
Preface
This guide is for Operators who execute rounds in the mRounds mobile app. It explains the conventions, related information, and support contacts used throughout the guide.
Overview of mRounds
As an Operator, use mRounds to follow planned inspection routes, record asset readings, report abnormal conditions, and pass accurate information to the next shift.
Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
- Log in to the Mobile Application
  Sign in with the authentication method configured by your organization. On shared devices, make sure each Operator uses their own credentials before starting shift work.
- Accept the Shift Handover Report
  Review and accept the previous shift’s handover before starting rounds. The report gives you the open work, exceptions, notes, and attachments that may affect your shift.
- Work Offline
  Use offline mode when your route has poor or no connectivity. Synchronize first so the assigned rounds and required data are available on the device.
- Offline Capability Matrix
  Use this matrix to understand which round activities are available offline, what must be downloaded first, and what synchronizes after connectivity returns.
- Review and Sync the Outbox
  Use the Outbox to review work saved on the device while offline. Entries synchronize automatically after the device reconnects.
- Review an Entry Waiting to Synchronize
  Check an Outbox entry that remains waiting after connectivity returns. The status helps you determine whether to wait for background synchronization or report the problem.
- Find Your Way Around the App
  Use the Home, Rounds, Issues, Actions, and More screens to find assigned work, track progress, report findings, and complete shift activities.
Find and Claim Your Rounds
Use the Rounds screen to begin assigned work, claim an open round, create an ad hoc round from an available predefined plan, or release work you cannot continue.
Execute the Round
Execute a round by following the route, verifying each asset when required, completing the configured tasks, handling exceptions, and submitting the finished record.
Choose an Issue or an Action
Choose how to record follow-up work when a round reveals an abnormal condition or a separately assignable activity.
Close Your Shift
End the shift by bringing active work to a safe stopping point, recording unresolved conditions, and submitting a clear handover to the incoming shift.
Find and Manage Rounds, Issues, and Actions
Use search and filters when you need to find a specific round, Issue, or Action without scanning every record in the list.
Troubleshoot Common Problems
Use this guidance when a round, scan, response, handover, or synchronization step does not work as expected.
Customize Your Settings
Use your profile settings to keep the app aligned with your plant, unit, position, shift, language, and preferred display.

Find Your Way Around the App

Use the Home, Rounds, Issues, Actions, and More screens to find assigned work, track progress, report findings, and complete shift activities.

Home: a quick overview of your day. See your rounds by status (Overdue, Assigned, In Progress, Submitted, Skipped), a progress bar for each round, and the total Issues and Actions assigned to you. Tap the icon here to create a new Issue, Action, or Shift Log.

Rounds: has My Rounds (rounds assigned to you) and Open Rounds (unassigned rounds you can claim). See Assign an Open Round to Yourself and Start a Round and Follow the Route.

In My Rounds, use search and filters to find work by Due Date or Status. For an overdue round, open the round, tap the More icon, and select Overdue Reason. If your supervisor configured buffer time, you can complete and submit the round after its due time while that buffer remains available.

Issues and Actions: each has a My tab and an Open tab, for items assigned to you and unassigned items you can pick up. See Create and Manage Issues and Create and Manage Actions.

More: Shift Handover Reports and Shift Logs. See Accept the Shift Handover Report and Log Shift Activities.

Figure 1. mRounds Home Screen

Note:

Rounds that are overdue, skipped, or submitted are removed from the list after 24 hours (configurable).

After reviewing the screens and your assigned work, continue to Find and Claim Your Rounds or open an assigned round and begin execution.