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Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.

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This page identifies the guide, release, publication details, copyright, and terms of use.
Preface
This guide is for Operators who execute rounds in the mRounds mobile app. It explains the conventions, related information, and support contacts used throughout the guide.
Overview of mRounds
As an Operator, use mRounds to follow planned inspection routes, record asset readings, report abnormal conditions, and pass accurate information to the next shift.
Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
- Log in to the Mobile Application
  Sign in with the authentication method configured by your organization. On shared devices, make sure each Operator uses their own credentials before starting shift work.
- Accept the Shift Handover Report
  Review and accept the previous shift’s handover before starting rounds. The report gives you the open work, exceptions, notes, and attachments that may affect your shift.
- Work Offline
  Use offline mode when your route has poor or no connectivity. Synchronize first so the assigned rounds and required data are available on the device.
- Offline Capability Matrix
  Use this matrix to understand which round activities are available offline, what must be downloaded first, and what synchronizes after connectivity returns.
- Review and Sync the Outbox
  Use the Outbox to review work saved on the device while offline. Entries synchronize automatically after the device reconnects.
- Review an Entry Waiting to Synchronize
  Check an Outbox entry that remains waiting after connectivity returns. The status helps you determine whether to wait for background synchronization or report the problem.
- Find Your Way Around the App
  Use the Home, Rounds, Issues, Actions, and More screens to find assigned work, track progress, report findings, and complete shift activities.
Find and Claim Your Rounds
Use the Rounds screen to begin assigned work, claim an open round, create an ad hoc round from an available predefined plan, or release work you cannot continue.
Execute the Round
Execute a round by following the route, verifying each asset when required, completing the configured tasks, handling exceptions, and submitting the finished record.
Choose an Issue or an Action
Choose how to record follow-up work when a round reveals an abnormal condition or a separately assignable activity.
Close Your Shift
End the shift by bringing active work to a safe stopping point, recording unresolved conditions, and submitting a clear handover to the incoming shift.
Find and Manage Rounds, Issues, and Actions
Use search and filters when you need to find a specific round, Issue, or Action without scanning every record in the list.
Troubleshoot Common Problems
Use this guidance when a round, scan, response, handover, or synchronization step does not work as expected.
Customize Your Settings
Use your profile settings to keep the app aligned with your plant, unit, position, shift, language, and preferred display.

Start Your Shift

Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.

These activities prepare the app for your shift and help you begin with the right plant, assignment, and information from the previous team.

Follow this flow

Sign in with your credentials, or take over a shared device. See Log in to the Mobile Application.
Confirm your Plant, Unit, Position, and Shift. These preferences determine which relevant data is synchronized. See Update User Preferences.
Review and accept the Shift Handover Report. You cannot start a round until the required handover is accepted. See Accept the Shift Handover Report.
Allow synchronization to finish. When your route includes an area with poor or no connectivity, prepare for offline work before leaving network coverage. See Work Offline.
Review any pending entries in the Outbox. See Review and Sync the Outbox.
Use the Home and Rounds screens to review assigned and open work. See Find Your Way Around the App.

If a round is already assigned to you, open it and begin. If no round is assigned, continue to Find and Claim Your Rounds.