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Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
Execute a Work Order
Once a Work Order is released and assigned to a technician, the technician executes the work order. Execution of a work order could require all or a few of these tasks.
Access Reference Documents
While working on a work order you can access and check important documents related to the equipment and job like reference manuals, warranty details and so on in the Attachments tab. The documents are made available to you when you are in both online and offline modes. You can even update the document and save it as a new document.

Title and Copyright
Copyright and Terms of Use page for mWorkOrder.
Preface
Understand audience, know related documents and products and conventions followed in this document.
About the mWorkOrder Application
Maintain your assets using mWorkOrder, a mobile work order management solution from Innovapptive. mWorkOrder leverages SAP’s Plant Maintenance module.
Configure the mWorkOrder Application
Establish connection with the server before you start using the mWorkOrder application.
Get Started with the mWorkOrder Application
Once you connect to the server, you can login to the mWorkOrder application either using your credentials or by using App Passcode or Fingerprints.
Overview of the mWorkOrder Application
This chapter familiarizes you with the basic functionality of the mWorkOrder application.
How to use mWorkOrder in Offline mode
When the network connection is low or unstable, you can switch to offline mode and continue working. The transactions that you do in offline mode are stored in Offline Outbox. The records in the Offline Outbox are automatically posted to backend systems you switch from offline to online mode.
Monitor Asset Performance
Use the Operator Rounds module to assign a functional location or an equipment monitoring and maintenance tasks to operators. These scheduled tasks help the operator detect possible technical failures / equipment breakdown and avoid production losses.
Create Notifications when Equipment needs Repair / Inspection
When an equipment needs repair or inspection, you as a technician or supervisor can create a notification using the Notifications module requesting an inspection. After inspection of the equipment, the technician concerned creates a work order, if required or closes the notification if no anomaly is found.
Create, Assign and Execute Jobs / Work Orders
A Work Order refers to a job order created by a quality inspector for maintenance or repair of an equipment. The work order, once raised, is sent to plant personnel.
- Overview of Work Orders Area in Home screen
  The Work Orders area in the home screen of the mWorkOrder application provides you the following details.
- Work Orders Screen Overview
  This topic helps you understand how the work orders screen is structured in the mWorkOrder application.
- Copy a Work Order to create a new Work Order
- Create a Work Order
- View work orders on a Calendar
  You can view the work orders and related information along with navigations to the respective objectives from the calendar view.
- Release a Work Order
  Once a Work Order is created, it is assigned to a person/group/team. The person/group/team must then acknowledge their acceptance by releasing the Work Order. Work orders must be released before they are processed by the field technicians. Before you release a work order, check the history of work orders for the equipment or functional location.
- Add Crew to Work Center and Assign Jobs
- Execute a Work Order
  Once a Work Order is released and assigned to a technician, the technician executes the work order. Execution of a work order could require all or a few of these tasks.
  - Issue Materials / Goods for Maintenance / Repair
    When a work order is released and assigned, a material document is generated for the materials that are required for repair or maintenance. The stores personnel, based on the material document, issue the required materials.
  - Confirm an Operation Manually
    Once you finish an operation for the work order, you can close it by confirming the action done on it. You can enter the details of the work done with details like start time and end time, ID of the crew who completed the operation and so on either manually or configure to take values automatically.
  - Perform Maintenance for Multiple Equipment Using One Work Order
  - Capture details related to Work Order tasks in embedded forms
    Use embedded forms to capture additional details of the task(s) related to the Work Order operations and activities.
  - Access Reference Documents
    While working on a work order you can access and check important documents related to the equipment and job like reference manuals, warranty details and so on in the Attachments tab. The documents are made available to you when you are in both online and offline modes. You can even update the document and save it as a new document.
    - Edit Reference Documents
      You can edit the DMS documents and save them as new documents or make changes to the original documents.
  - Create a Sub Work Order
    You can create a Sub Work Orders either for corrective / preventive works found during the execution of an existing work order or to divide major tasks further. The main work order can be closed only after the sub work orders are closed.
- Close a Work Order
  Once you finish the tasks assigned to a work order, close it.
- Create a Measurement Document
  You can create a measurement document for Measuring Points in Operations, Objects, and Reading List for the work order from the operation detail screen while confirming the operation.
- Create Follow-Up Notification
  Follow-up notification is used to notify malfunction findings while executing maintenance activities of a Work Order. You can create the Follow-up Notifications for the Work Orders with statuses Technically Completed, Released, and Created.
- Create an Emergency Work Order
  You can create an Emergency Work Order for which Release, Operations Confirmation and Goods Issues happen automatically.
- Create a Manual Work Order
- View Push Notification for Work Orders
Ensure Periodic Service to Equipment and Functional Locations
Create service notifications, service orders, document service completion and record all details of work done and track entire service history of equipment and functional location right within the mWorkOrder application.
Create and Use Time Sheets
Use the Time Sheets module to create time sheets for yourself and your team members.
Create forms and capture & post data using Forms
Create forms (standalone) like checklists, emergency inspection and risk assessment forms and assign them to your team (field service technicians) to capture and post data.
Inspect materials at a plant
Inspection Lot is a formal request, which is sent to a plant for examining specific quantities of materials at a plant.
Confirm validation of materials at a plant
Create and Use Functional Locations
A Functional Location is the place where equipment is installed and maintained.
Check Plant and Storage Location Stock
If you are using Stock Overview module, check the following link,
Add and Use Equipment Details
Equipment refers to the product/machine that needs to be maintained or repaired and this module helps you search the Equipment based on number, description, and location.
Search and View Technical Objects
Use the Technical Objects module to search and view technical objects such as Equipment and Functional Locations. This module helps you retrieve the information from both Equipment and Functional location lists based on your search.
Create and Use Measuring Points
Measuring Points refer to the physical and/or logical metrics at an instance. For example, the temperature of a boiler at a specific time or the revolutions per minute (rpm) of a motor.
Application UI Across Different Platforms and Form Factors
This section showcases the UI across different form factors and platforms for this application.

Access Reference Documents

While working on a work order you can access and check important documents related to the equipment and job like reference manuals, warranty details and so on in the Attachments tab. The documents are made available to you when you are in both online and offline modes. You can even update the document and save it as a new document.

You can access all the documents that are linked to Work Orders, Functional Location, Equipment, Product Resource Tools (PRTs), and Notifications stored in DMS. You can view, edit, and re-post documents to SharePoint.

To view the documents:

In the Home screen, tap My Jobs.
In the My Work Orders screen, tap the work order.
Tap the Attachments tab.

Figure 1. Work Orders - Attachments
Expand the linked attachment and tap the Download icon to download the document.
Select the document to open and view it.

Note:
Only MS SharePoint links have the download option.