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Monitor the Shift
Use the dashboards together to understand compliance, identify exceptions, review workload, and open the rounds, Issues, or Actions that need attention.

Title and Copyright
This page identifies the guide, release, publication details, copyright, and terms of use.
Preface
This guide is for Supervisors and Round Planners who use the mRounds web application. It explains the conventions, related information, and support contacts used throughout the guide.
What Your Administrator Controls
Several parts of the web application are governed by permissions and tenant configuration, so a screen or option described in this guide may not appear for your account.
Overview of mRounds
As a Supervisor or Round Planner, use mRounds to design inspection work, schedule and assign rounds, monitor execution, review findings, and hand over the shift.
Get Started
Log in to the web application and find your way around its modules.
Start Your Shift
Accept the Shift Handover Report and find the rounds, Issues, and Actions you need.
Monitor the Shift
Use the dashboards together to understand compliance, identify exceptions, review workload, and open the rounds, Issues, or Actions that need attention.
- Review Compliance
  Use the Compliance Dashboard to compare completed, overdue, skipped, and other compliance measures, and find where scheduled checks are not being completed as planned.
- Monitor Anomalies Using the Exceptions Dashboard
  Use the Exceptions Dashboard to identify findings outside expected conditions. Review the affected round, location, or asset before deciding the required follow-up.
- Review Operator and Group Performance
  Use the Operator Productivity Dashboard to compare round completion, timeliness, scan compliance, Issues, and Actions by Operator or User Group.
- Operations Control Center Dashboard
  Use the Operations Control Center for a status-based view of rounds, Issues, and Actions across the selected plant and User Group. It helps you spot delays and workload problems quickly.
Investigate Rounds That Need Attention
Investigate overdue, skipped, partly open, or exception-flagged rounds to understand what happened and route the finding to the correct follow-up process.
Follow Up on Findings
Decide whether a finding becomes an Issue, an Action, an ERP Notification, or a Gensuite Issue, and how each one is tracked to closure.
Hand Over Your Shift
End the shift by reviewing the operational record, adding the required context, submitting the report, and making it available to the incoming Supervisor.
Create Dashboards and Reports
Build custom dashboards, widgets, and transaction reports, and share dashboard data as PDF reports.
Create a Round Plan
Choose the starting method that suits the plan you need — manual, copy, template, Excel, AI, or ad hoc. The preparation that follows is the same for all of them, from defining scope to approval and scheduling.
Build the Round Content
Add the locations, assets, pages, sections, and tasks Operators will work through, or import them from a template or another round plan.
Configure Responses and Logic
Choose and configure the response type for each task, and add conditional logic for follow-up tasks and outcomes.
Get a Round Plan Approved
Preview a round plan, send it for approval, approve it, and review the approval audit trail.
Schedule Rounds
Schedule a published round plan to define when rounds are generated, when they are due, and which Operators or groups receive the work.
Maintain Round Plans
Modify round plans one at a time or in bulk, and archive, restore, or delete them.
Create and Maintain Templates
Choose between local and global templates, create templates manually, from existing ones, or with AI, and edit or archive them.
Response Types: What Each One Captures
Look up any response type to see what it records, when to choose it, how it behaves during execution, and where to configure it.
Administration
Set up Issue fields, Shift Handover Report content and delivery, shift log templates, template access, and approval and notification workflows.
Troubleshoot Common Problems
Use this guidance when planning, approval, scheduling, monitoring, reporting, or handover behavior does not match what you expect.

Monitor the Shift

Use the dashboards together to understand compliance, identify exceptions, review workload, and open the rounds, Issues, or Actions that need attention.

After accepting the handover, begin with the overall shift picture and then move from summary information to the affected record.

Follow this flow

Review Compliance to see whether scheduled rounds and tasks are being completed as planned.
Monitor Anomalies Using the Exceptions Dashboard to find abnormal readings, scan overrides, and other findings that need attention.
Review Operator and Group Performance when you need to understand completion, timeliness, scan compliance, or workload patterns.
Open the Operations Control Center Dashboard when you need a status-based view of individual rounds, Issues, or Actions.
Investigate Rounds That Need Attention to examine the affected record and route the follow-up.

You do not need to open every dashboard for every decision. Start with compliance and exceptions, then use the more detailed view that answers the operational question.