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Execute the Round
Use this chapter once a round is assigned to you and you are ready to start work. It sets out the normal path through a round, and the side paths to take when something does not go to plan.
Troubleshoot an Abnormal Reading with AI Guidance
When a round flags an abnormal condition, use AI Troubleshoot to see the likely causes and the steps to work through, drawn from your own equipment documentation.

Title and Copyright
This page identifies the guide, release, publication details, copyright, and terms of use.
Preface
This guide is for Operators who execute rounds in the mRounds mobile app. It explains the conventions, related information, and support contacts used throughout the guide.
What Your Administrator Controls
Some of what you see in mRounds is set by your administrator, so a screen or option described in this guide may not appear on your device.
Overview of mRounds
As an Operator, use mRounds to follow planned inspection routes, record asset readings, report abnormal conditions, and pass accurate information to the next shift.
Start Your Shift
Start each shift by signing in, confirming the correct work context, reviewing the previous handover, and making sure the rounds you need are available.
Find and Claim Your Rounds
Assign an open round to yourself, create an ad hoc round, or unassign a round you cannot complete.
Execute the Round
Use this chapter once a round is assigned to you and you are ready to start work. It sets out the normal path through a round, and the side paths to take when something does not go to plan.
- Start a Round and Follow the Route
  Start an assigned round and use the route to visit assets in a practical order. This helps you complete the planned checks without missing a location.
- Scan and Verify an Asset
  Scan the asset when scanning is configured for the plant. Verification helps prevent readings from being recorded against the wrong equipment.
- Review Task Guidance and Complete Each Response Type
  Read the guidance for each task before entering a response. The configured response type tells you what information to capture and what validation may appear.
- Response Type Quick Reference
  Use this reference while executing a round to understand the fields you may see, what each field captures, and how to respond.
- Capture Multiple Readings from a Photo
  Photograph a gauge, DCS screen, control panel, or display instead of typing each value. mRounds reads the numbers into the matching task fields for you to check and confirm.
- Troubleshoot an Abnormal Reading with AI Guidance
  When a round flags an abnormal condition, use AI Troubleshoot to see the likely causes and the steps to work through, drawn from your own equipment documentation.
- Add Notes and Attachments to a Round
  Add notes and supporting files when a round needs more context than task responses alone provide. The information can also support the shift handover.
- Skip an Asset, Location, or Round
  Skip an asset or location when only part of the route cannot be completed, or skip the entire round when the planned work cannot be performed. Always record the reason.
- Save and Resume a Round
  Save a round when you need to pause before all tasks are complete. You can resume later without losing the responses already recorded.
- Submit a Round
  Submit a round after all required tasks are complete or properly skipped. Submission creates the completed record used by Supervisors for review and reporting.
- What Happens After You Submit a Round
  Where the round goes once you submit it, how long it stays on your device, and what your supervisor sees.
- View a Submitted Round as a PDF
  Open a submitted round as a PDF when you need a readable record of completed tasks, readings, exceptions, and supporting information.
- Share a Submitted Round PDF
  Share a submitted-round PDF after reviewing it for accuracy. The report gives stakeholders a record of the inspection and its findings.
- Enter a Round You Completed on Paper
  When mRounds was unavailable and you ran the round on paper, you can enter the readings afterwards against the time you actually took them.
Choose an Issue or an Action
Choose how to record follow-up work when a round reveals an abnormal condition or a separately assignable activity.
Close Your Shift
End the shift by bringing active work to a safe stopping point, recording unresolved conditions, and submitting a clear handover to the incoming shift.
Search and Filter Rounds, Issues, and Actions
Use search and filters when you need to find a specific round, Issue, or Action without scanning every record in the list.
Troubleshoot Common Problems
Use this guidance when a round, scan, response, handover, or synchronization step does not work as expected.
Customize Your Settings
Set your plant, unit, position, and shift, choose what data synchronizes, and change the theme and language.

Troubleshoot an Abnormal Reading with AI Guidance

When a round flags an abnormal condition, use AI Troubleshoot to see the likely causes and the steps to work through, drawn from your own equipment documentation.

AI Troubleshoot is disabled by default and is enabled on request. The guidance it offers depends on the asset documentation loaded into AI Studio for your site. See What Your Administrator Controls.

The guidance is built from asset-specific material stored in AI Studio: internal troubleshooting guides, OEM and manufacturer manuals, and other validated equipment documentation. You can open the source document behind the guidance.

You can create a Maintenance Issue at any point if the problem needs further attention.

To troubleshoot an abnormal condition:

When a reading triggers an exception, tap Troubleshoot with AI in the alert below the task.
Review the likely causes and the guided troubleshooting steps.
To check where the guidance came from, tap View Resources to open the source documents for that asset.
Work through the steps that apply, or create a Maintenance Issue if the problem needs further attention.

See Create an Issue. Choosing the Maintenance category converts the Issue to an ERP notification automatically.

You have either resolved the condition in the field or raised a Maintenance Issue with the context of what you already checked, which is what maintenance needs to pick it up.

Next: Record the response for the task and continue the round. See Review Task Guidance and Complete Each Response Type.