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iMaintenance
iMaintenance helps maintenance teams execute work orders, raise and convert issues, and follow Digital Work Instructions from mobile devices.
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What’s New
Digital Work Instructions, AI-assisted maintenance, and sync reliability improvements.
Self-Service Passcode Reset
Users can now securely reset their passcode directly from the login screen, eliminating dependency on IT support and reducing downtime.
Copy Task List Operation Long Text to Work Order Operations
When operations are added to a work order from a Task list, the corresponding operation long text (long description) is now automatically copied and saved at the work order operation level. This applies during both work order creation and subsequent updates, ensuring that technicians see the full operation description without manual re-entry.
Add DWIs While Creating or Editing a Work Order
Supervisors can now attach, view, and remove digital work instructions directly from the work order creation and editing screens. This ensures procedural guidance is tied to the work order from the moment it is planned, giving technicians access to relevant DWIs as soon as the work order is available.
Create Issue Slip against Components
Technicians can create an issue slip to request components directly from the application using an SAP reservation number, eliminating the need to create requests through back-office SAP systems.
View Work Instructions
Technicians can review the work instructions before starting a job to understand the required tasks, tools, and safety precautions. Work instructions provide both process overviews and detailed step-by-step procedures, helping them perform work safely, consistently, and accurately while reducing errors and improving overall task execution.
Previous releases
Browse changes from earlier releases, organized release by release.
Browse Feature History →Guides and Release Notes
Open the complete iMaintenance documentation for the current release in HTML or PDF format.
Use iMaintenance
Find role-specific guidance for executing work orders, managing issues, and daily maintenance tasks.
Execute work orders, collect components, and report issues from the field.
Review issues, create and assign work orders, and manage team timesheets.
Install, Upgrade, and Configure iMaintenance
Set up the deployment landscape and configure the iMaintenance tenant.
iMaintenance Deployment & Setup
Stand up the application environment, integrate with SAP, and secure API access.
iMaintenance Configuration
Manage users and roles, master data, forms, and RACE-based configuration for the tenant.
Troubleshooting and FAQs
Resolve common deployment, sync, and API issues in iMaintenance.