Technician
Execute assigned work and report field findings.
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iMaintenance
Release 2608iMaintenance connects maintenance planning, field execution, issue follow-up, work-order completion, and maintenance visibility in one product experience.
- Technicians execute assigned work, capture evidence, report additional work, and complete work orders.
- Supervisors assess issues, plan and monitor work, review completion, and close work.
- Configuration manages tenant behavior and master data; Install & Set Up covers deployment, SAP integration, network, and security work.
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What’s New in Release 2608
22 August 2026 · 7 updates
Synchronization Reliability and PerformanceA new Synchronization Platform strengthens offline reliability, device readiness, and ERP integration across SAP and Maximo while keeping existing workflows unchanged.Sub-Operation Planning and ExecutionPlan, assign, execute, and confirm Sub-Operations independently, control Sub-Operation actions by role, and synchronize offline Sub-Operation activity with SAP.
View all 7 updates
Synchronization and Performance
Navigation and Administration
Sub-Operation Planning and Execution
Work with iMaintenance
Choose the area that matches what you need to do.
AssessPlanExecuteMonitorReviewClose
Supervisor
Plan, monitor, review, and close maintenance work.
Explore Supervisor HelpConfiguration
Configure users, master data, forms, workflows, risk, and reporting.
Explore ConfigurationInstall & Set Up
Prepare the environment, SAP integration, APIs, and deployment security.
Explore Install & Set UpSupport
Use verified product guidance first, then continue with training or Innovapptive Support.
Guides and Release Notes
Open the currently available iMaintenance guides. HTML and PDF are formats of the same guide; Release Notes reflect the current 2608 release.
Supervisor User GuideDaily tasks for supervisors managing issues, work orders, and timesheets.
Deployment and Setup GuideStand up the application environment and integrate with SAP.
Technician
Execute Maintenance Work
Find assigned work, prepare safely, execute each operation, record evidence, report additional work, and complete the work order.
Common Tools
Jump directly to tools you may need at any point.
Primary Journey
Your Work Execution Journey
Follow the normal work-order execution flow. Utilities and less frequent tasks remain available below.
1Prepare for Your ShiftSynchronize data, review notifications, and make sure required records are available before work begins.
Synchronize data, review notifications, and make sure required records are available before work begins.
2Find Your Assigned WorkOpen the assigned work order or operation and review its scope, priority, and status.
Open the assigned work order or operation and review its scope, priority, and status.
3Prepare the JobVerify permits, JHA, work instructions, and required components before execution.
Verify permits, JHA, work instructions, and required components before execution.
4Start the OperationBegin the assigned operation and start execution tracking.
Begin the assigned operation and start execution tracking.
5Record Your WorkCapture the work performed and required evidence.
Capture the work performed and required evidence.
6Report Additional WorkCapture additional problems found during execution without losing the relationship to the current work.
Capture additional problems found during execution without losing the relationship to the current work.
7Confirm Work and TimeFinish the operation and record completion and labor information.
Finish the operation and record completion and labor information.
8Complete the Work OrderVerify completion requirements and finish the work order.
Verify completion requirements and finish the work order.
Explore More
Find capabilities that are useful outside the primary journey.
Assets & Maintenance History
Review equipment, measuring points, readings, and functional-location context.
Issues & Follow-up Work
Create and manage additional work found in the field.
Work Tools
Use the supporting tools needed during field execution.
App & Account
Manage your profile and application preferences.
Supervisor
Plan, Monitor, and Close Maintenance Work
Assess reported issues, prepare executable work, keep work moving, and verify completion before closure.
Common Tools
Jump directly to tools you may need at any point.
Primary Journey
Your Planning and Supervision Journey
Follow the primary planning and supervision flow. Independent planning, monitoring, and account tools remain available below.
1Prepare for Your ShiftReview notifications, synchronize data, and identify work requiring attention.
Review notifications, synchronize data, and identify work requiring attention.
2Assess Reported IssuesReview the issue and determine whether maintenance work is required.
Review the issue and determine whether maintenance work is required.
3Create the Required WorkTake the correct action directly from the issue assessment.
Take the correct action directly from the issue assessment.
4Plan the Work OrderDefine what needs to be done and prepare the work for execution.
Define what needs to be done and prepare the work for execution.
5Review and Create the Work OrderVerify readiness and finalize the work order.
Verify readiness and finalize the work order.
6Monitor and InterveneKeep work moving and act when execution is at risk.
Keep work moving and act when execution is at risk.
7Review Completed WorkVerify execution records and supporting information before closure.
Verify execution records and supporting information before closure.
8Close Completed WorkComplete the final review and close the work.
Complete the final review and close the work.
Explore More
Find capabilities that are useful outside the primary journey.
Assets & Maintenance History
Inspect asset context and maintenance history before making planning decisions.
Planning Utilities
Use planning actions independently of the main journey when needed.
Monitoring & Intervention
Find work at risk and intervene without leaving the supervisor workflow.
Time & Completion
Review, approve, and close completed work.
View all
App & Account
Manage profile and application preferences.
Configuration
Configure iMaintenance
Manage application and tenant configuration without mixing in deployment or infrastructure work.
Set Up Access and Master Data
Set up tenant access, users, roles, and master data.
Configure Product Behavior
Control modules, work-order behavior, user experience, and AI settings.
Configure Maintenance Operations
Connect enterprise data and configure planning and operational controls.
Design Forms and Workflows
Create forms, templates, field configurations, and localization.
Configure Risk and Platform Behavior
Set risk, synchronization, theme, storage, and notifications.
Build Dashboards and Reports
Build dashboards, widgets, and custom reports for operational visibility.
Configuration
Deploy iMaintenance
Prepare the application landscape, SAP integration, security, and supporting systems required to run iMaintenance.
Prepare the Environment
Validate infrastructure and application prerequisites before deployment.
Configure SAP Roles and Authorizations
Prepare the SAP roles and authorization model required by iMaintenance.
Secure API and Network Access
Secure the integration endpoints and network paths.
Install Supporting Systems and Integration Components
Install the supporting systems and iCWP integration components.
Connect SAP BTP and On-Premise Systems
Connect cloud and on-premise systems through the approved landscape.
Configure API Management and Authentication
Configure API management and authentication in SAP BTP.
Validate and Troubleshoot the Deployment
Validate deployment behavior and investigate API or metadata problems.