Help Center / Products / mRounds
mRounds
mRounds helps operators execute rounds and shift handovers, and helps supervisors plan, schedule, and review round-based inspections.
The help service didn't respond.
What’s New
Crew-scoped dashboards, role-based field visibility, and preserved readings on skip/unskip.
Author Rich Text Guidance for Tasks
Tasks can now include rich text guidance authored directly in Round Authoring, using bold, italic, and bullet formatting. This guidance appears to operators at the point of execution on mobile, giving them clear instructions without relying on separate documentation.
Global Templates for Round Plans and Forms
Templates can now be created as Global Templates — plant-independent and reusable across multiple plants — alongside existing plant-specific Local Templates. Access to create or manage Global Templates is controlled by roles and permissions.
Role-Based Field Permissions for Issue Templates
Fields in an issue template can now be configured as editable, read-only, or hidden based on user roles, ensuring operators only see fields relevant to their responsibilities while supervisors retain full visibility and control.
User Group Filter Across Dashboards, Observations, and OCC
The Compliance Dashboard, Exceptions Dashboard, Operations Control Center, and Issues and Actions can now be filtered by User Group, allowing performance to be monitored for a specific crew without manually sorting through data for all groups.
Multi-Select Locations/Assets in Search Results
Locations and assets can now be selected in bulk from search results, including a Select All option, instead of one at a time while creating or editing round plans and templates. This speeds up plan creation for large-scale rounds.
HEIC Image Support for Issue Attachments
HEIC image attachments submitted with issues through the CWP-Operator Rounds desktop app can now be opened correctly, resolving a bug that created multiple broken attachments in SAP.
Updated Visual Language — Chips & Badges Refresh
Priority, Status, Count, Change Tracking, and Entity chips/badges across Forms, Templates, Round Plans, Scheduler, Observations, Shift Handover Reports, and Approvals have been updated to the new CWP style, using pastel surfaces with color-dot indicators and dark text for improved readability and visual consistency.
Private, Signed URL Access for Web Files
Files stored in the web app are now served through a private, secured bucket with time-limited signed URLs and private CDN redirection, strengthening data security and access control.
Audit Fields Backfill for Task Submission Tables
Audit fields (such as created/updated by and timestamp data) have been backfilled for existing task submission records, ensuring accurate historical tracking across submission-related tables.
Loading Indicators for FLOC and Unit Fields
Location and Unit fields on the issue form now show individual loaders while populating, so the rest of the form is available immediately instead of waiting on slower-loading fields.
Task Guidance During Round Execution
Operators can now view supervisor-written guidance directly below the task name during round execution, with bold, italic, and bullet formatting preserved. This helps operators know exactly what to check before recording a response.
Retain Readings When Skipping or Un-skipping Rounds
Readings and notes are now retained when a task or asset/location is skipped, and restored automatically if unskipped during the round. For assets with mixed filled/unfilled tasks, operators can choose to skip only the open tasks or the entire asset.
Satellite View for Route Map
Operators can now switch the Assets Route map between standard and satellite view, making it easier to identify plant layout and landmarks at large or unfamiliar sites.
Refreshed Status and Count Chips Across Rounds, Issues, and Actions
Status badges, instruction tags, and task count chips on Rounds, Issues, and Actions now use a refreshed, more visual design, making it easier to scan status and progress at a glance across list views and detail screens.
Enhanced Attachment Storage Security
Attachments uploaded from the mobile app are now stored using private, encrypted cloud storage with secure access controls — a backend security improvement with no change to how operators upload, view, or manage attachments.
Memory Page Size Compatibility
The mobile app is now compatible with Android's 16 KB memory page size requirement, ensuring continued support on newer Android devices.
Location Data in Usage Analytics
The app now includes latitude and longitude data in background usage analytics events, enabling better location-based insights for the organization.
Previous releases
Browse changes from earlier releases, organized release by release.
Browse Feature History →Guides and Release Notes
Open the complete mRounds documentation for the current release in HTML or PDF format.
Use mRounds
Find role-specific guidance for executing rounds, handling shift handovers, and managing round plans.
Execute rounds, raise issues, and manage shift handovers.
Create and schedule round plans, review submissions, and manage shift handovers.
Manage master data, roles, permissions, integrations, and tenant onboarding.
Install, Upgrade, and Configure mRounds
Prepare the SAP environment and configure mRounds master data, roles, permissions, and integrations.
Prepare for Installation or Upgrade
Complete SAP Gateway, connectivity, and SAP BTP prerequisites before installing or upgrading.
Configure mRounds Master Data
Set up plants, locations, assets, and integrations for the tenant.
Troubleshooting and FAQs
Browse the mRounds guides for detailed configuration and usage reference.